Director of Information Technology

Overtime; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Overtime is seeking a Director of IT to own the technology infrastructure and operations powering our offices, OTE arena, and live events and activations. The role is hands-on, requiring seamless movement between strategic planning and on-site troubleshooting during events.

You will collaborate with Events, Production, Facilities, Security, and venue partners to deploy, test, and support technology across our growing live-event footprint.

Qualifications

• 8+ years progressive IT experience with management experience.
• Hands-on operator who can plan and troubleshoot on the arena floor.
• Willingness to work nights, weekends, and event days when required.
• Significant experience supporting live events, venues, arenas, or similar high-pressure environments.
• Experience managing technology deployments across temporary and permanent locations.
• Strong knowledge of networking, Wi-Fi, cybersecurity, hardware, endpoint management, SaaS, identity, and IT infrastructure.
• Excellent vendor, project, and operational management skills.

Responsibilities

• Own technology infrastructure and operations for offices, OTE arena, and live events.
• Plan, deploy, test, and provide day-of-event support for technology.
• Partner with Events, Production, Facilities, Security, and venue teams.
• Oversee infrastructure across offices and venues, including hardware lifecycle.
• Manage IT operations, help desk, incident response, and readiness.
• Oversee technology procurement, vendor relationships, and IT budget.
• Ensure security controls and identity/access management in partnership with the tech team.

Skills

IT leadership

Live events experience

Networking & Wi-Fi

Cybersecurity

SaaS management

Identity management

Vendor & project management

Operational IT support

Job description

• Overtime is looking for a Director of IT to own the technology infrastructure and operations that power our offices, OTE arena, and live events and activations
• This is a hands-on role focused on making sure our technology works when and where we need it; from networks and connectivity to hardware, business systems, event technology, and day-of-event support
• You’ll partner closely with Events, Production, Facilities, Security, and venue partners to plan, deploy, and support technology across Overtime’s growing live-event footprint
• Live Events & Arenas: Technology planning, deployment, testing, and day-of-event support
• Infrastructure: Networks, Wi-Fi, internet connectivity, systems, and IT infrastructure across offices and venues
• Hardware: Laptops, mobile devices, networking equipment, peripherals, event equipment, inventory, and lifecycle management
• Business Technology: Corporate and operational SaaS applications, identity, access, device management, and IT systems
• IT Operations: Help desk, support, documentation, incident response, and technology readiness
• Vendors & Budget: Technology procurement, vendor management, service providers, and IT budget
• Security: Endpoint, identity, access controls, and day-to-day technology security in partnership with the broader technology team

8+ years of progressive IT experience, with management experienceA hands-on operator who can move seamlessly between strategic planning and troubleshooting an issue on the arena floorWillingness to work nights, weekends, and event days when requiredSignificant experience supporting live events, sports, entertainment, venues, arenas, or similarly high-pressure environmentsExcellent vendor, project, and operational management skillsExperience managing technology deployments across temporary and permanent locationsStrong knowledge of networking, Wi-Fi, cybersecurity, hardware, endpoint management, SaaS, identity, and IT infrastructure