IT Operations Engineer

Motion Recruitment Partners LLC; Boston, Northern (MA, KY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Vision Benefits

PTO

401(k)

Professional Development Opportunities

Competitive Benefits Package

Job summary

Motion Recruitment Partners LLC seeks an experienced IT Operations Engineer to support a high‑profile organization in professional sports. This full‑time, remote role focuses on maintaining and troubleshooting enterprise IT infrastructure across Windows servers, virtualization, backups, monitoring, and Active Directory.

The position is overnight, with schedule Friday through Tuesday from 11:00 PM to 8:00 AM.

Qualifications

• Professional experience supporting IT infrastructure in an enterprise environment.
• Hands‑on experience troubleshooting Cisco network switches using CLI.
• Strong understanding of Layer 1 and Layer 2 networking.
• Experience monitoring network circuits and working with external vendors to resolve connectivity issues.
• Experience troubleshooting wireless access points.
• Windows Server administration, maintenance, and troubleshooting.
• Experience using WSUS for enterprise patch management.
• Experience with vulnerability remediation and security patching.
• VMware vCenter experience for virtual machine administration.
• Experience with enterprise backup solutions such as Rubrik.
• Active Directory administration and troubleshooting experience.
• Experience with SolarWinds or similar infrastructure monitoring platforms.
• Strong communication and documentation skills.
• Ability to prioritize and manage multiple issues during an overnight shift.
• Ability to work Friday through Tuesday from 11:00 PM – 8:00 AM

Responsibilities

• Monitor network circuits and coordinate with service providers to troubleshoot outages and performance issues.
• Troubleshoot Cisco network switches at Layer 1 and Layer 2 using Cisco CLI.
• Troubleshoot wireless access points and connectivity issues.
• Administer and maintain Windows Server environments.
• Manage server patching through WSUS.
• Apply security patches and perform vulnerability remediation across servers and network infrastructure.
• Perform registry modifications and other remediation activities when required to address vulnerabilities.
• Manage virtual machines through VMware vCenter.
• Perform and validate backups using Rubrik or similar enterprise backup platforms.
• Monitor infrastructure health, availability, and alerts through SolarWinds.
• Perform Active Directory administration and basic troubleshooting.
• Communicate technical issues, business impact, and resolution steps to business stakeholders.
• Provide detailed shift handoffs to ensure continuity between teams.
• Document incidents, troubleshooting steps, and resolutions.
• Manage multiple concurrent tasks and prioritize issues based on business impact.
• Support technology infrastructure during scheduled games and other high‑priority events.

Skills

Communication skills

Documentation

Overnight shift readiness

Network troubleshooting

Windows Server

Layer 1/2 networking

Incident response

Education

Associate’s or Bachelor’s degree in IT / CS

CCNA / Network+ / CompTIA A+ certification

Tools

VMware vCenter

Rubrik

SolarWinds

WSUS

Cisco CLI

Active Directory

Job description

We are seeking an experienced IT Operations Engineer to support a high-profile organization in the professional sports industry. This is a full-time remote opportunity focused on maintaining and troubleshooting enterprise IT infrastructure across networking, Windows servers, virtualization, backups, monitoring, and Active Directory. The role is heavily hands‑on and requires someone comfortable working an overnight shift in a mission‑critical environment.

If you’re the type of IT professional who enjoys keeping systems running smoothly while everyone else is asleep, this is a great opportunity to put your infrastructure skills to work. You’ll gain exposure to enterprise‑class technologies and a highly visible environment where reliability matters. This position is ideal for someone who is technically versatile, dependable, organized, and able to communicate clearly during both routine operations and high‑priority incidents.

Shift Schedule

• Hours: 11:00 PM – 8:00 AM
• Schedule: Friday through Tuesday
• Remote
• Holiday coverage required when games are scheduled

Required Skills & Experience

• Professional experience supporting IT infrastructure in an enterprise environment
• Hands‑on experience troubleshooting Cisco network switches using CLI
• Strong understanding of Layer 1 and Layer 2 networking
• Experience monitoring network circuits and working with external vendors to resolve connectivity issues
• Experience troubleshooting wireless access points
• Windows Server administration, maintenance, and troubleshooting
• Experience using WSUS for enterprise patch management
• Experience with vulnerability remediation and security patching
• VMware vCenter experience for virtual machine administration
• Experience with enterprise backup solutions such as Rubrik
• Active Directory administration and troubleshooting experience
• Experience with SolarWinds or similar infrastructure monitoring platforms
• Strong communication and documentation skills
• Ability to prioritize and manage multiple issues during an overnight shift
• Ability to work Friday through Tuesday from 11:00 PM – 8:00 AM

Desired Skills & Experience

• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
• Cisco networking experience
• CCNA, Network+, or CompTIA A+ certification
• Experience supporting mission‑critical or high‑availability environments
• Experience working in professional sports, entertainment, hospitality, or other live‑event environments
• Experience with enterprise backup and disaster recovery solutions
• Strong understanding of Windows infrastructure and Active Directory
• Experience with network monitoring and alerting platforms
• Familiarity with security and vulnerability management tools
• Strong incident response and troubleshooting skills

What You Will Be Doing

• Monitor network circuits and coordinate with service providers to troubleshoot outages and performance issues
• Troubleshoot Cisco network switches at Layer 1 and Layer 2 using Cisco CLI
• Troubleshoot wireless access points and connectivity issues
• Administer and maintain Windows Server environments
• Manage server patching through WSUS
• Apply security patches and perform vulnerability remediation across servers and network infrastructure
• Perform registry modifications and other remediation activities when required to address vulnerabilities
• Manage virtual machines through VMware vCenter
• Perform and validate backups using Rubrik or similar enterprise backup platforms
• Monitor infrastructure health, availability, and alerts through SolarWinds
• Perform Active Directory administration and basic troubleshooting
• Communicate technical issues, business impact, and resolution steps to business stakeholders
• Provide detailed shift handoffs to ensure continuity between teams
• Document incidents, troubleshooting steps, and resolutions
• Manage multiple concurrent tasks and prioritize issues based on business impact
• Support technology infrastructure during scheduled games and other high‑priority events

Tech Breakdown

• 25% Windows Server / Active Directory / WSUS
• 25% Networking / Cisco / Wireless / VPN
• 15% VMware / Virtualization
• 15% Monitoring / SolarWinds / Infrastructure Health
• 10% Backup / Rubrik / Recovery
• 10% Security / Vulnerability Remediation

Daily Responsibilities

• 65% Hands‑On Infrastructure Operations
• 15% Monitoring, Troubleshooting & Incident Response
• 10% Business & Vendor Communication
• 10% Documentation & Shift Handoffs

The Offer

• Competitive compensation
• Fully remote work environment
• Consistent Friday–Tuesday overnight schedule
• Opportunity to support technology for a major professional sports organization
• Hands‑on experience with enterprise‑class infrastructure
• Exposure to networking, servers, virtualization, backups, monitoring, and security technologies
• Professional development and growth opportunities

You will receive the following benefits

• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k)
• Professional Development Opportunities
• Competitive Benefits Package

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.