Director of Implementation Success — Healthcare IT & ROI

Qventus, Inc; San Francisco (CA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Open Paid Time Off

Parental leave

Professional development

Wellness stipend

Employee stock option awards

Job summary

Qventus, Inc is seeking an experienced Director of Implementation Success to lead the PCC Delivery team. You will guide complex clinical and technical implementations, collaborate with executives, product, engineering and sales to drive measurable ROI and high-quality delivery.

You will mentor cross-functional teams, shape workflows, and champion an executive presence in client engagements to ensure referenceable outcomes and scalable success.

Qualifications

• Experience leading an implementation team with strategic accountability.
• Proven track record in process excellence and ROI realization in healthcare IT.
• Ability to design repeatable, scalable implementation models.
• Experience with EMR interfaces and hospital systems.

Responsibilities

• Build and lead an implementation team through effective leadership and forecasting.
• Develop understanding of perioperative workflows to identify ROI opportunities.
• Collaborate with PAT teams and internal product, engineering and delivery teams to optimize ROI paths.
• Own design and execution of complex technical implementations to meet client goals.
• Represent Qventus in executive client meetings and steering committees.
• Ensure a seamless user experience balancing simplicity, rigor and delight.
• Mentor cross‑functional teammates across sales, IT, clinical workflows and product roadmaps.
• Deliver and communicate a cohesive product vision aligned with company goals.

Skills

Team leadership

ROI optimization

Stakeholder management

Healthcare IT

Change management

Cross-functional collaboration

Communication

Systems thinking

Tools

Epic

Cerner

Job description

Qventus, Inc is seeking an experienced Director of Implementation Success to lead the PCC Delivery team. You will guide complex clinical and technical implementations, collaborate with executives, product, engineering and sales to drive measurable ROI and high-quality delivery.

You will mentor cross-functional teams, shape workflows, and champion an executive presence in client engagements to ensure referenceable outcomes and scalable success.