Director of Human Resources

White Lodging Services, Inc.; Austin (TX); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Day 1 Medical, Dental & Vision

Vacation/PTO with rollover

Parental Leave & Short-Term Disability

Wellness tools

Referral bonuses

401(k) with company match

Healthcare concierge

Leadership development

Tuition reimbursement

Discounts on rooms & dining

Multiple hotels in markets

Equal opportunity employer

Job summary

White Lodging Services, Inc. is seeking a strategic Director of Human Resources in Austin, TX. You will partner with senior leadership to shape HR strategies that align with hotel goals and drive results across recruiting, performance management, and employee development.

The role focuses on building a positive, inclusive culture, managing associate relations, and delivering comprehensive HR programs in a premium hospitality portfolio.

Qualifications

• Minimum of 5 years of experience in Human Resources, preferably in hospitality.
• Certification in Human Resources preferred (SHRM-SCP, SPHR, etc.)
• Ability to build and maintain strong relationships with associates and leaders.
• Excellent organization and communication skills.

Responsibilities

• Partner with senior leadership to develop and implement HR strategies.
• Oversee recruitment and selection to hire qualified hotel staff.
• Foster positive, inclusive work environment and resolve conflicts.
• Manage performance systems, provide feedback and development.
• Conduct market analysis to keep compensation competitive.
• Deliver HR training programs to enhance skills and performance.
• Track HR metrics and identify areas for improvement.
• Lead and mentor a team of HR professionals.

Skills

HR experience

Hospitality experience

Relationship building

Communication skills

Organizational skills

Education

HR certification (SHRM-SCP / SPHR)

Job description

Description

Summary

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

WHAT YOU'LL DO

• As Director of Human Resources, you will partner with senior leadership to develop and implement strategies that support White Lodging's goals and objectives.
• Oversee the recruitment and selection process, ensuring the hiring of qualified individuals who contribute to the hotel's success.
• Foster a positive and inclusive work environment by managing associate relations, addressing concerns, and resolving conflicts.
• Ensure the adoption and utilization of performance management systems to evaluate associate performance, provide feedback, and identify opportunities for development.
• Follow White Lodging compensation plans and ensure the hotel remains competitive in the market by completing market analysis regularly.
• Deliver White Lodging training programs to enhance associate skills, knowledge, and performance.
• Track and analyze HR metrics to measure the effectiveness of HR programs and identify areas for improvement.
• Lead and manage a team of HR professionals, providing guidance, mentorship, and development opportunities.

WHAT YOU'LL BRING

• Minimum of 5 years of experience in Human Resources, preferably in a hospitality setting.
• Certification in Human Resources preferred (SHRM-SCP, SPHR, etc.)
• Ability to build and maintain strong relationships with fellow associates and leaders.
• Excellent organization and communication skills.
• Competencies required for this role include creating a service reputation, driving for results, guiding team success, building talent, execution, and planning & organizing.

Other information

• Day 1 Medical, Dental and Vision Insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave and Short-Term Disability
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities
• White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
• #TX300