Director of Housing

Ability-Matters; Dublin (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Ability Matters seeks an experienced Director of Housing to provide strategic leadership across residential programs in Columbus, OH. You will balance operations, compliance, and people development while ensuring person-centered support.

Evening, weekend, and on-call oversight are essential to maintain safety and continuity across homes. You will lead hiring, training, and performance management, collaborate with families and service teams, and oversee financial stewardship to align resources

Qualifications

• Bachelor's degree in a related field is required; master's degree preferred.
• Minimum 3 years of leadership experience.
• Experience with individuals with developmental disabilities preferred.
• Strong communication, organizational, leadership, and problem-solving skills.
• Ability to manage multiple priorities, take initiative, and follow through.
• Knowledge of healthcare, Medicaid, or human services operations preferred.
• Valid Ohio driver's license and reliable transportation.
• Background check and drug screening required.
• Willingness to travel between homes.
• Evening, weekend, and on-call availability required.

Responsibilities

• Lead Housing Operations with oversight of daily residential programs, staffing, and services.
• Ensure regulatory compliance with DODD and internal standards; manage documentation, training, and quality processes.
• Develop high-performing teams through hiring, onboarding, training, and performance management.
• Champion individual outcomes by leading meetings and ensuring person-centered goals.
• Partner with families, guardians, and service teams to maintain transparency and advocacy.
• Oversee financial stewardship and resource management according to individual needs.
• Provide leadership during on-call rotations and outside traditional business hours.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree in Human Services, Social Work, Special Education, or related field

Master's degree preferred

Job description

Director of Housing

Schedule: Full-Time | Evening & Weekend Oversight Required

Location: Columbus, OH

Leadership Where It Matters Most.

Ability Matters is seeking an experienced leader to oversee the quality, consistency, and growth of our residential services.

As the Director of Housing, you will provide strategic leadership across our housing programs, supporting high-quality, person-centered services while developing strong teams and meaningful outcomes for the individuals we support. You'll work closely with Housing leadership, frontline teams, families, and community partners to ensure our homes provide a safe and inclusive environment where individuals can thrive.

This role requires a leader who can balance people, operations, compliance, and accountability while maintaining a clear focus on the individuals and families we serve.

Evening and weekend oversight is an essential part of this role. The Director of Housing participates in on-call responsibilities and provides leadership support outside of traditional business hours to ensure continuity, safety, and timely response to housing needs.

What You’ll Do

Lead Housing Operations

Provide oversight of residential programs, ensuring daily operations, schedules, staffing, and services are consistent and aligned with person-centered expectations.

Ensure Compliance & Quality Standards

Maintain regulatory compliance with DODD and Ability Matters standards. Oversee documentation, billing practices, training, and quality processes to protect the health, safety, rights, and dignity of individuals. Review parent and guardian feedback, documentation, incident reports, and program performance to identify concerns and implement effective solutions.

Develop High-Performing Teams

Lead hiring, onboarding, training, performance management, and professional development while building a culture of accountability, collaboration, and inclusion. Coordinate and deliver ongoing performance improvement training to strengthen staff competence in safety, dignity, independence, and person-centered support.

Champion Individual Outcomes

Lead OISP meetings, ensuring individual goals and voices are reflected in services. Monitor programming and daily support to promote independence, inclusion, and meaningful outcomes.

Partner with Families & Service Teams

Foster strong communication with families, guardians, and SSAs to ensure transparency, trust, and person-centered advocacy.

Oversee Financial Stewardship

Provide oversight of financial processes and ensure resources are managed responsibly and in accordance with individual needs.

Provide Leadership When It Matters Most

Participate in on-call rotation and provide evening and weekend oversight as needed to maintain continuity and safety across programs.

Qualifications

• Bachelor's degree in Human Services, Social Work, Special Education, or a related field required; Master's degree preferred.
• Minimum 3 years of leadership experience.
• Experience working with individuals with developmental disabilities preferred.
• Strong communication, organizational, leadership, and problem-solving skills.
• Ability to manage multiple priorities, take initiative, and follow through.
• Knowledge of healthcare, Medicaid, or human services operations preferred
• Valid Ohio driver's license and reliable transportation.
• Successful completion of required background check and drug screening.
• Ability to travel between assigned homes.
• Evening, weekend, and on-call availability required.

Why Ability Matters

Ability Matters is a mission-driven, innovative, high-end organization leading the field. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.

Our impact speaks for itself:

• Supporting 100+ families through education, housing, day services, and intervention
• A team of 330+ highly trained professionals
• 191% organizational growth in the past 5 years
• Better Business Bureau Torch Award for Ethics
• Diversity in Business Award winner
• Smart 50 Award for innovation and leadership