Director of Housing

Ability Matters, LLC; Dublin (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Ability Matters is a Columbus, OH-based organization seeking a Director of Housing to lead residential programs with a person-centered approach. The role focuses on operations, compliance, team development, and outcomes for individuals served.

The leader will engage families and partners, manage financial processes, and participate in on-call coverage to ensure safety and continuity of services.

Qualifications

• Bachelor's degree required; Master's preferred.
• 3+ years of leadership experience.
• Experience with developmental disabilities preferred.
• Strong communication and problem-solving skills.
• Valid OH driver's license and transportation.

Responsibilities

• Oversee residential programs’ daily operations, staffing, and services to align with person-centered expectations.
• Maintain regulatory compliance with DODD and internal standards, overseeing documentation and training.
• Lead hiring, onboarding, and performance development to build accountable, collaborative teams.
• Champion individual outcomes by monitoring programs and promoting independence.
• Foster transparent communication with families and service teams.
• Provide financial oversight and ensure responsible resource management.
• Participate in on-call rotations for evening and weekend coverage.

Skills

Leadership experience

Communication

Organizational skills

Problem-solving

Travel flexibility

Initiative

Education

Bachelor's degree in Human Services, Social Work, Special Education, or related field

Master's degree preferred

Job description

Schedule: Full-Time | Evening & Weekend Oversight Required

Location: Columbus, OH

Leadership Where It Matters Most.

Ability Matters is seeking an experienced leader to oversee the quality, consistency, and growth of our residential services.

As the Director of Housing, you will provide strategic leadership across our housing programs, supporting high-quality, person-centered services while developing strong teams and meaningful outcomes for the individuals we support. You'll work closely with Housing leadership, frontline teams, families, and community partners to ensure our homes provide a safe and inclusive environment where individuals can thrive.

This role requires a leader who can balance people, operations, compliance, and accountability while maintaining a clear focus on the individuals and families we serve.

Evening and weekend oversight is an essential part of this role. The Director of Housing participates in on-call responsibilities and provides leadership support outside of traditional business hours to ensure continuity, safety, and timely response to housing needs.

What You’ll Do

Lead Housing Operations

Provide oversight of residential programs, ensuring daily operations, schedules, staffing, and services are consistent and aligned with person-centered expectations.

Ensure Compliance & Quality Standards

Maintain regulatory compliance with DODD and Ability Matters standards. Oversee documentation, billing practices, training, and quality processes to protect the health, safety, rights, and dignity of individuals. Review parent and guardian feedback, documentation, incident reports, and program performance to identify concerns and implement effective solutions.

Develop High-Performing Teams

Lead hiring, onboarding, training, performance management, and professional development while building a culture of accountability, collaboration, and inclusion. Coordinate and deliver ongoing performance improvement training to strengthen staff competence in safety, dignity, independence, and person-centered support.

Champion Individual Outcomes

Lead OISP meetings, ensuring individual goals and voices are reflected in services. Monitor programming and daily support to promote independence, inclusion, and meaningful outcomes.

Partner with Families & Service Teams

Foster strong communication with families, guardians, and SSAs to ensure transparency, trust, and person-centered advocacy.

Oversee Financial Stewardship

Provide oversight of financial processes and ensure resources are managed responsibly and in accordance with individual needs.

Provide Leadership When It Matters Most

Participate in on-call rotation and provide evening and weekend oversight as needed to maintain continuity and safety across programs.

Qualifications

• Bachelor's degree in Human Services, Social Work, Special Education, or a related field required; Master's degree preferred.
• Minimum 3 years of leadership experience.
• Experience working with individuals with developmental disabilities preferred.
• Strong communication, organizational, leadership, and problem-solving skills.
• Ability to manage multiple priorities, take initiative, and follow through.
• Knowledge of healthcare, Medicaid, or human services operations preferred
• Valid Ohio driver's license and reliable transportation.
• Successful completion of required background check and drug screening.
• Ability to travel between assigned homes.
• Evening, weekend, and on-call availability required.

Why Ability Matters

Ability Matters is a mission-driven, innovative, high-end organization leading the field. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.

• Supporting 100+ families through education, housing, day services, and intervention
• A team of 330+ highly trained professionals
• 191% organizational growth in the past 5 years
• Better Business Bureau Torch Award for Ethics
• Diversity in Business Award winner
• Smart 50 Award for innovation and leadership