Public Areas Supervisor – Luxury Hotel Housekeeping

The Condado Collection; San Juan (PR); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k)

Employer Contribution to 401(k)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Holidays

Job summary

The Condado Ocean Club in Puerto Rico seeks an experienced housekeeping supervisor to lead daily lobby and public area cleaning, ensuring service standards and guest satisfaction.

You will coordinate team schedules, train staff, uphold safety and cleanliness, and communicate with guests in Spanish and English. We are an equal opportunity employer, embracing diversity and a people-first culture, with shifts including weekends and holidays.

Qualifications

• Hospitality oriented
• Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment.
• Must be able to bend, squat and stretch, lift up to 50 pounds.
• Flexibility to work various shifts, including weekends and holidays
• Able to handle difficult situations effectively.
• Strong communication skills
• Able and willing to perform basic cleaning duties.
• Must possess good communication skills in Spanish and English.

Responsibilities

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
• Maintain the cleanliness of the entire lobby, including entrances, doors, windows, restrooms, front office, lounge, and shops.
• Perform other miscellaneous jobs as requested by the housekeeping manager.
• Maintenance and cleanliness of all equipment used by staff.
• Check with the manager to determine any special situations requiring immediate attention.
• Anticipate and communicate replenishment needs.
• Ensure adherence to quality expectations and standards.
• Stay informed about daily hotel operations, events, and changes.
• Maintain professional uniform and appearance; protect company assets.

Skills

Supervisory experience

Housekeeping

Bilingual Spanish/English

Flexibility

Job description

The Condado Ocean Club in Puerto Rico seeks an experienced housekeeping supervisor to lead daily lobby and public area cleaning, ensuring service standards and guest satisfaction.

You will coordinate team schedules, train staff, uphold safety and cleanliness, and communicate with guests in Spanish and English. We are an equal opportunity employer, embracing diversity and a people-first culture, with shifts including weekends and holidays.