Director of Housekeeping

Sun Hospitality Resort Services; North Myrtle Beach (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

HSA/FSA options

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

Sun Hospitality Resort Services in North Myrtle Beach is seeking a Director of Housekeeping to lead resort housekeeping operations, ensuring inspection‑ready rooms and consistent quality in line with Sun Hospitality standards.

You will build staffing, coach teams, manage payroll and inventory, and partner with resort leadership to resolve guest concerns quickly while staying hands‑on on site.

Qualifications

• 3+ years hospitality management experience.
• Ability to work effectively with diverse personalities and backgrounds.
• Familiarity with Sun Hospitality SOPs.
• Ability to pass a background check and work in a drug‑free workplace.

Responsibilities

• Staffing and scheduling to MPOR/payroll targets.
• Daily team huddles and coaching.
• Conducting evaluations and payroll status changes on time.
• Maintaining service billing and payroll records.
• Completing room inspection reporting and action plans.
• Monitoring supplies, inventories, and ordering.
• Partnering with resort leadership to address guest concerns quickly.
• Serving as a hands‑on leader who can step into site operations when needed.

Skills

Staff management

Coaching

Guest relations

SOP knowledge

Education

High school diploma or higher

Job description

The Opportunity

The Director of Housekeeping leads resort housekeeping operations in North Myrtle Beach, ensuring teams deliver consistent, inspection-ready results aligned with Sun Hospitality Standards of Operations. This role exists to build a reliable staff, protect quality and safety, and keep guest satisfaction high.

Key responsibilities include:

• staffing and scheduling to MPOR/payroll targets
• daily team huddles and coaching
• conducting evaluations and payroll status changes on time
• maintaining service billing and payroll records
• completing room inspection reporting and action plans
• monitoring supplies, inventories, and ordering
• partnering with resort leadership to address guest concerns quickly
• serving as a hands‑on leader who can step into site operations when needed

Required qualifications/skills:

• High school diploma or higher
• 3+ years hospitality management experience
• Ability to work effectively with diverse personalities and backgrounds
• Familiarity with Sun Hospitality SOPs
• Ability to pass a background check and work in a drug‑free workplace

Your Benefits

• Medical, Dental, and Vision insurance
• Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Competitive Salary
• Paid Time Off
• Employee Discounts.

A Typical Shift

Your morning starts by reviewing overnight notes, arrivals/departures, and any guest feedback that needs quick follow‑up. You'll walk key areas, spot‑check readiness, and connect with resort leadership on priorities for the day. Between check‑ins and turns, you'll stay visible on property‑answering questions, removing roadblocks, and keeping communication moving between the office and the field. As the day winds down, you'll confirm coverage for the next shift, document updates, and ensure the team has what they need to start strong tomorrow.

Background screening is required for this position.