Director of Housekeeping

Benchmark Hospitality at DU; Cincinnati (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in hospitality is seeking a passionate Director of Housekeeping to lead their team in Cincinnati. This role emphasizes exceptional service and guest experience, requiring strong leadership and management skills. You will be responsible for maintaining high standards in housekeeping, overseeing staff training, and managing departmental budgets. Join a company that values its employees and fosters a supportive work environment, offering a range of benefits and opportunities for growth. If you are ready to redefine hospitality and make a significant impact, this is the perfect opportunity for you!

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 5+ years in Housekeeping or Guest Services with supervisory experience.
• Strong background in service and guest experience management.

Responsibilities

• Oversee housekeeping operations and maintain high standards.
• Manage department budgets, staff training, and performance reviews.

Skills

Guest Experience Management

Team Leadership

Budget Management

Staff Training

Preventative Maintenance

Education

Associate's Degree in Hospitality

Bachelor's Degree in Business Administration

Tools

Inventory Control Systems

Cleaning Equipment

Job description

The job description is comprehensive and well-structured, but it can benefit from improved formatting to enhance readability and focus. Minor adjustments include proper use of HTML tags, removal of irrelevant content (e.g., the share function note), and clearer separation of sections. Here is the refined version:

Opening Post Information

Posted Date: 4 weeks ago (4/11/2025 8:36 PM)

Opening ID: 2025-54243

# of Openings: 1

Job Locations: US-OH-Cincinnati

Department: Housekeeping

Position Type: Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to providing ongoing training and development opportunities to help our team build the skills needed to advance their careers. Whether you are starting out or are a seasoned professional, our supportive and collaborative environment encourages growth and success across over 230 properties worldwide. Join us and experience the benefits of working for a company that values its employees and strives to create exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Are you a born performer? An “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond? If so, The Lytle Park Hotel could be the perfect place for you! Join us as we embark on our journey to redefine hospitality and bring back the classics. Discover what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection, can mean for you!

Description

We are seeking a passionate hospitality professional with strengths in service, thorough knowledge of the guest experience, and an exceptional service attitude for the position of Director of Housekeeping.

The primary responsibilities include, but are not limited to:

• Maintain contact and liaison with all other departments, emphasizing their interaction with Housekeeping and Laundry.
• Implement a room inspection program to monitor standards and room conditions.
• Develop and oversee preventative maintenance programs for guest rooms and public areas.
• Handle hiring and disciplinary actions for department personnel.
• Foster a positive departmental culture.
• Design and oversee staff training programs.
• Conduct 90-day and annual performance reviews.
• Maintain staff morale to achieve low turnover.
• Manage department budgets and control costs.
• Procure and control all guest supplies, cleaning, and laundry equipment.
• Recommend and manage the F.F. & E. reserve budget and procurement.
• Oversee inventory control and reclamation systems for all hotel departments.
• Monitor payroll and manage scheduling.
• Coordinate with outside contractors as needed.
• Maintain employee uniforms and inventory control systems.

Qualifications

Minimum of five (5) or more years of progressive experience in Housekeeping and/or Guest Services, with supervisory or management roles required.

Associates or Bachelor’s degree, preferably in Hospitality, Business Administration, or equivalent experience, is required.