Director of Housekeeping

Snow King; Ohio; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Director of Housekeeping to lead their team in redefining hospitality. In this role, you will oversee the housekeeping department, ensuring exceptional guest experiences through effective management and training. You will maintain high standards in room inspections, manage departmental budgets, and foster a positive culture among staff. This is a fantastic opportunity to join a company that values its employees and offers a supportive work environment, with ongoing training and development opportunities to help you grow in your career.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 5+ years of experience in Housekeeping or Guest Services.
• Supervisor or Management experience required.

Responsibilities

• Maintain contact with all departments, emphasizing Housekeeping interactions.
• Prepare and implement training programs for staff.

Skills

Hospitality Management

Customer Service

Team Leadership

Budget Management

Preventative Maintenance

Education

Associate's Degree in Hospitality

Bachelor's Degree in Business Administration

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!

Overview

We are seeking a passionate hospitality professional with strengths in service, thorough knowledge of the guest experience, and an exceptional service attitude, for the position of Director of Housekeeping. The primary responsibilities for the Director of Housekeeping include the following but are not limited to:

• Maintain contact and liaison with all other departments with particular emphasis on their interaction with Housekeeping and Laundry departments.
• Maintain a room inspection program to monitor standards and condition of rooms.
• Prepare and implement preventative maintenance program for guest rooms. Responsible for preventative maintenance program in the public areas.
• Responsible for the hiring and disciplining of all department personnel.
• Establish positive culture within the department.
• Prepare and oversee training programs for all staff.
• Prepare and give all 90 day and annual reviews.
• Maintain morale of staff to achieve minimal department turnover.
• Prepare and control department budgets.
• Select, purchase and control all guest, cleaning, and laundry supplies and equipment.
• Prepare recommendations for annual F.F. & E reserve budget.
• Purchase all F.F. & E items and complete installation with minimal disruption to the hotel.
• Select, purchase and control by quarterly inventories and reclamation systems for all departments of the hotel.
• Responsible for daily, weekly and monthly payroll control.
• Prepare specifications for, and monitor the work of, outside contractors.
• Supply and maintain all employee uniforms & implement perpetual inventory control system.

Qualifications

Minimum of five (5) or more years of progressive Housekeeping and/or Guest Services experience. Supervisor and/or Management experience required. Associates or Bachelor’s degree, preferably specializing in Hospitality, Business Administration or equivalent experience is required.