Director of Hospital Operations & Performance

Atrium Health; Winston-Salem (NC); On-site; USD 150,000 - 250,000; Full time

Job summary

Advocate Health seeks a senior operations leader to oversee inpatient and outpatient facilities, ensuring strong financial stewardship, quality, safety, and patient experience. The role requires strategic planning, cross-functional influence, and cost control across multiple campuses and service lines.

The position emphasizes collaboration with medical staff and leadership to deliver high-quality care, maintain regulatory readiness, and drive continuous improvement in a dynamic healthcare

Qualifications

• Requires strong leadership of inpatient and outpatient operations.
• Experience improving operational performance, quality, safety, and patient experience.
• Ability to manage capital planning, budgets, and productivity initiatives.

Responsibilities

• Provides leadership and direction for assigned inpatient and outpatient operations with accountability for operational performance, revenue growth, expense management, and patient experience.
• Oversees day-to-day facility, campus, and market operations, aligning priorities across enterprise and local needs.
• Leads through matrix relationships with service lines, clinical leaders, and staff to drive alignment and outcomes.
• Develops multi-year strategic and business plans translating priorities into actionable milestones.
• Manages capital planning, budgets, and resource allocation to ensure financial stewardship.
• Collaborates with leadership to advance quality, safety, regulatory readiness, and operational excellence.
• Implements care management, access, throughput, and patient experience initiatives to meet targets.
• Supports growth by identifying operational needs and coordinating cross-functional resources.

Skills

Operational leadership

Financial management

Budgeting

Performance improvement

Matrix leadership

Communication

Regulatory compliance

Education

Bachelor’s degree in Health Care Administration, Business Administration, Nursing

Job description

Advocate Health seeks a senior operations leader to oversee inpatient and outpatient facilities, ensuring strong financial stewardship, quality, safety, and patient experience. The role requires strategic planning, cross-functional influence, and cost control across multiple campuses and service lines.

The position emphasizes collaboration with medical staff and leadership to deliver high-quality care, maintain regulatory readiness, and drive continuous improvement in a dynamic healthcare