Director, Service Line Operations – Healthcare Delivery

aah; Macon (GA); On-site; USD 87,000 - 131,000; Full time

Job summary

Advocate Health is seeking a senior operations leader to direct clinical and administrative operations across multiple care locations. This role partners with service-line leadership to set operational plans, performance expectations, and management routines, ensuring adherence to budgets and driving financial and operational targets.

The position leads frontline managers, aligns clinician priorities with operational needs, and oversees workforce planning, scheduling, and performance improvement

Qualifications

• Bachelor's degree in healthcare or related field.
• 7+ years of experience in operational leadership roles.
• Strong strategic thinking and financial acumen.

Responsibilities

• Directs clinical and administrative operations across care locations.
• Set operational plans and performance expectations with leadership.
• Ensure adherence to approved operating and labor budgets.
• Drives integration across care settings to improve access and growth.
• Monitors KPIs and leads response to performance trends and location initiatives.
• Leads frontline managers with coaching, development, and performance management.

Skills

Strategic thinking

Operational leadership

Performance improvement

Financial management

Education

Bachelor's Degree in Healthcare or related field

Job description

Advocate Health is seeking a senior operations leader to direct clinical and administrative operations across multiple care locations. This role partners with service-line leadership to set operational plans, performance expectations, and management routines, ensuring adherence to budgets and driving financial and operational targets.

The position leads frontline managers, aligns clinician priorities with operational needs, and oversees workforce planning, scheduling, and performance improvement