Director Hospital Operations

Advocate Health; Winston-Salem (NC); Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Advocate Health in Winston‑Salem, NC seeks a senior operations leader to oversee inpatient and outpatient facilities, driving performance, safety, and patient experience. You will manage budgets, capital planning, and cross-functional partnerships to execute multi-year strategic plans across multiple service lines.

The role requires 7 years of progressive healthcare management experience, strong budgeting skills, and the ability to influence in a matrix organization.

Formación

• Bachelor’s degree in Health Care Administration or related field.
• Master’s degree preferred; demonstrates commitment to advanced leadership and operations.
• Requires 7 years of progressive management experience in health care operations, including financial and quality metrics.

Responsabilidades

• Provides leadership and direction for assigned inpatient and outpatient operations.
• Oversees day-to-day facility, campus, and/or market operations and guiding priorities.
• Leads through influence, partnering with service line, clinical, physician, and functional leaders to drive outcomes.
• Develops multi-year strategic and business plans translating priorities into actionable milestones.
• Manages capital planning, budgets, and resource allocation to ensure financial stewardship.
• Collaborates with leadership to advance quality, safety, regulatory readiness, and operational excellence.
• Implements care management and patient experience initiatives to meet performance targets.
• Supports growth and market relationships by coordinating cross-functional resources.
• Develops leadership talent, coaching, performance management, and a culture of accountability.

Conocimientos

Operational leadership

Financial management

Budgeting

Performance improvement

Matrix leadership

Data-driven decision making

Communication skills

Interpersonal skills

Regulatory knowledge

Educación

Bachelor’s degree in Health Care Administration

Master’s degree preferred

Descripción del empleo

Major Responsibilities

• Provides leadership and direction for assigned inpatient and outpatient operations, with accountability for operational performance, revenue growth, expense management, operating margin, quality, safety, patient experience, and teammate engagement.
• Oversees day‑to‑day facility, campus, and/or market operations, establishing goals, objectives, and operating rhythms that support enterprise, division, service line, and local priorities.
• Leads through direct and matrix relationships, influencing without direct authority where needed and partnering with service line, clinical, physician, and functional leaders to drive alignment, accountability, and outcomes.
• Develops and executes multi‑year strategic and business plans for assigned areas, translating system and division priorities into actionable plans, milestones, and measurable results.
• Manages capital planning, operating budgets, resource allocation, and productivity initiatives to ensure responsible financial stewardship and effective use of organizational resources.
• Collaborates with governing body, executive leadership, medical staff, nursing, clinical areas, and support functions to advance quality assessment, performance improvement, patient safety, regulatory readiness, and operational excellence activities.
• Implement and assesses care management, access, throughput, and patient experience initiatives to achieve performance targets and deliver reliable, high‑quality service to patients, families, physicians, teammates, and the community.
• Supports ongoing growth, service development, and market relationships by identifying operational needs, coordinating cross‑functional resources, and ensuring services meet patient and community needs.
• Builds, develops, and supports leadership talent within assigned areas, including coaching, performance management, succession planning, and fostering a culture of accountability, collaboration, inclusion, and continuous improvement.
• Understands and adheres to the Advocate Health Code of Ethical Conduct and ensures that personal actions, and the actions of employees supervised, comply with applicable policies, regulations, and laws..

Minimum Job Requirements

Education

• Bachelor’s degreein Health Care Administration, Business Administration, Nursing,or relatedfield.

Certification / Registration / License

• N/A

Experience

• Requires 7 years of progressive management experience in health care operations, including leadership accountability for financial, operational, quality, safety, and/or patient experience outcomes.

Knowledge / Skills / Abilities

• Demonstrated competency in operational leadership, personnel management, financial management, budgeting, and performance improvement.
• Ability to operate effectively in a matrix environment, lead through influence, use data to drive alignment, and build strong partnerships across enterprise, division, service line, physician, and local leaders.
• Effective communication, presentation, facilitation, and change leadership skills.
• Excellent interpersonal skills to successfully interact with physicians, leaders, teammates, governing bodies, community partners, and stakeholders at all levels of the organization.
• Knowledge of applicable regulatory, accreditation, quality, safety, compliance, and operational standards..

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.
• Exposed to normal office environment. Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent.
• Incumbent may be required to perform other related duties.

Preferred Job Requirements

Preferred Education

• Master'spreferred

Preferred Experience

• Experience overseeinghospital, ambulatory, and/or service line operations, including clinical operations, revenue growth, operating margin improvement, care management, patient experience, quality, safety, and operational excellence initiatives.

Preferred Knowledge / Skills / Abilities

• Experience leading in a complex matrixed health system, aligning multiple stakeholders, and translating enterprise or division strategy into local operational execution.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the incumbent. Incumbent may be required to perform other related duties.