Director of Food and Beverage

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading hotel on the San Antonio River Walk as a manager in Food and Beverage operations. This role involves overseeing daily operations, ensuring guest satisfaction, and managing a diverse team. Enjoy comprehensive benefits and a supportive workplace culture that values your contributions.

Benefits

Complimentary meals

Discounted downtown parking

401(k) with matching

Hotel room discounts

Qualifications

• 3+ years in a related position, preferably in a hotel.
• Advanced knowledge of food principles and practices.
• Knowledge of hotel operations and marketing plans.

Responsibilities

• Direct day-to-day operations for all restaurant outlets and room service.
• Develop and manage the department's business plan and budget.
• Interview, hire, train, and evaluate performance of staff.

Skills

Communication

Leadership

Problem Solving

Food Management

Education

Bachelor's Degree

Job description

About Us

Nestled along the iconic San Antonio River Walk, the luxurious Westin Riverwalk Hotel invites you to join our team and work in a stunning location, steeped in history and culture. Beyond our comprehensive health insurance and employer-matching 401(k) plans, our associates enjoy a variety of on-site perks, including complimentary meals, free bus passes, and significantly discounted downtown parking. At the heart of our success is our Loves Culture, where we celebrate and recognize the magic our team members bring to our work environment. We believe in fostering a supportive and inclusive atmosphere where every associate feels valued and appreciated. As a member of the Westin Riverwalk family, you'll also benefit from the Marriott Room Rate Discount program, which offers exclusive room rate discounts at thousands of hotels worldwide, many of which include a 20% discount on food and beverages. Ready to be a part of something special? Come join our team and experience the best of what San Antonio has to offer!

Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send in your information. You may be the perfect candidate for this or other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate, and owners) satisfaction and quality service while meeting/exceeding financial goals.

Essential Duties and Responsibilities

1. Direct day-to-day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
2. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
3. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
4. Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor, and control labor and food costs to meet/exceed management/budget objectives.
5. Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect assets, comply with regulations, and ensure quality service.
6. Implement and manage all company programs to ensure compliance with SOPs and LSOPs, including safety and sanitary regulations, federal, state, franchise, and local regulations to provide quality service and hospitality.
7. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
8. Interview, hire, train, evaluate performance, resolve problems, communicate openly, and recommend discipline or termination when appropriate.
9. Comply with attendance rules and be available to work regularly.
10. Perform other job-related duties as assigned.

Qualifications and Skills

1. Bachelor's Degree preferred.
2. 3+ years of employment in a related position with this company or others.
3. Hotel experience preferred.
4. Requires advanced knowledge of food principles and practices, including management of people and complex problems in food and beverage management.
5. Knowledge of hotel operations, marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning.
6. Effective verbal and written communication skills, adaptable to different audiences, including supervisors, coworkers, and the public.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Benefits

HEI Hotels and Resorts offers comprehensive benefits including medical, dental, vision insurance through Anthem Blue Cross Blue Shield and EyeMed, vacation, sick, and holiday programs, pet insurance through ASPCA, supplemental and life insurance, short and long-term disability, 401(k) with matching, and hotel room discounts. Specific details vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.