Director of Faculty Practice Operations,

Marquette University; Milwaukee (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Marquette University seeks a Director of Faculty Practice Operations in the Dental School to lead daily clinic operations, optimize scheduling and provider utilization, and drive patient access and satisfaction. The role supervises staff, manages budgets, and collaborates with faculty to align services with strategic goals.

The ideal candidate has a healthcare administration background, leadership experience, and a track record of improving operational and financial performance in an academic

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field.
• Progressive experience in healthcare or dental practice operations.
• 3+ years in a leadership role with staff supervision and operational accountability.
• Demonstrated experience managing budgets, revenue cycle, and clinic performance.

Responsibilities

• Lead day-to-day and long-term operations of the Faculty Practice Clinic.
• Identify and remove bottlenecks in scheduling, patient flow, and provider utilization.
• Drive improvements in clinic productivity, access, and patient satisfaction.
• Own the clinic’s operating budget, revenue cycle performance, and financial outcomes.

Skills

Healthcare Admin

Leadership

Budget Management

Patient Access

Education

Bachelor's in Healthcare Admin

MBA

MHA

Job description

Job Requirements: Director of Faculty Practice Operations, Dental

Posting Number: 201104828 Employment Status: Full Time Job Family:

Operations and Administrative Services Position Overview Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

For more information, please view our https://www.marquette.edu/human-resources/total-rewards.php. This is your next opportunity to join an organization that invests in their employees career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

Duties and Responsibilities

• Clinic Operations & Performance: Lead all day-to-day and long-term operations of the Faculty Practice Clinic
• Identify and remove bottlenecks in scheduling, patient flow, and provider utilization
• Drive measurable improvements in clinic productivity, access, and patient satisfaction
• Financial Management: Own the clinic’s operating budget, revenue cycle performance, and financial outcomes; Oversee billing, collections, and payer mix optimization; Identify and implement strategies to improve revenue and cost efficiency
• Provider & Staff Leadership: Supervise administrative and clinical support staff, including hiring, performance management, and development; Partner with faculty providers to optimize schedules, productivity, and patient access; Address underperformance directly and constructively
• Growth & Market Positioning: Develop and execute strategies to grow the patient base and expand services; Partner with school leadership on branding, outreach, and referral development; Position the Faculty Practice as a high-quality, patient-centered clinical destination
• Patient Experience & Quality: Oversee all patient-facing operations, including financial consultations and service recovery; Ensure consistent, high-quality patient experience aligned with institutional standards; Maintain accountability for operational aspects of care quality and service delivery

Required Knowledge, Skills and Abilities

• Bachelor's degree in Healthcare Administration, Business, or related field
• Progressive experience in healthcare or dental practice operations
• 3+ years in a leadership role with staff supervision and operational accountability
• Demonstrated experience managing budgets, revenue cycle, and clinic performance

Preferred Knowledge, Skills and Abilities

• Master's degree in MBA, MHA or equivalent
• Experience in a dental or multi-specialty clinical environment
• Experience in an academic health setting
• Strong track record of improving operational and financial performance

Benefits

• Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!

Department: Dental School

Posting Date: 08/13/2026

Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.