Director of Facilities & Housekeeping

Union Community Care; Lancaster (Lancaster County); On-site; USD 100,000 - 180,000; Full time

Job summary

Union Community Care is seeking a Director of Facilities and Housekeeping to ensure reliable, safe, and clean environments across our sites. You will oversee core building systems, manage internal technicians, and direct EVS operations to support uninterrupted patient care.

Responsibilities include preventative maintenance planning, vendor coordination, safety compliance, and after-hours on-call coverage. Strong leadership and project management skills are essential to create welcoming spaces

Qualifications

• High School Diploma or GED
• Experience leading facilities teams
• English proficiency
• Valid PA driver’s license
• Hands-on leadership style
• Strong project management and organizational skills

Responsibilities

• Oversee key building systems (HVAC, elevators, plumbing, electrical) with master preventive maintenance schedule.
• Lead maintenance technicians and coordinate internal repairs to maintain clean, safe facilities.
• Manage clinical equipment maintenance to support patient care.
• Direct Environmental Services operations to keep facilities clean and welcoming.
• Ensure OSHA compliance and risk mitigation with HR/Compliance partners.
• Coordinate on-call coverage and respond to after-hours facility issues.

Skills

Facilities management

Team leadership

Project management

Regulatory compliance

English proficiency

Education

High School Diploma or GED

Tools

AutoCAD

CMMS

MS Excel

Job description

Our Mission, Vision, & Model of Care

At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life.

We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member’s unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.

We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.

We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.

Qualifications

JOB SUMMARY

The Director of Facilities and Housekeeping ensures the reliability, safety, and cleanliness of all Union facilities. The role directly oversees core building systems and infrastructure through master preventive maintenance schedules, while managing internal technicians to keep physical environments in pristine condition for patients and staff. Additionally, this role oversees clinical equipment maintenance to support uninterrupted patient care and directs Environmental Services (EVS) operations to ensure clean and orderly environments.

Core Job Duties

• CORE SYSTEMS (40%, or 16 Hours/Week) – Sole responsibility for key building system uptime, including HVAC, elevators, security systems, plumbing, electrical, sprinklers, and building exteriors and parking lots. Work includes a master schedule of all key systems, their preventative maintenance schedule, key vendors, service dates, future planning, and planned repair versus replace decisions. Work is preventative in nature, and is driven by best practices and observations, not solely tickets. Key systems have planned replacement dates in line with manufacturer or vendor recommendations that prevent unexpected downtime.
• BEAUTIFICATION OF FACILITIES (40%, or 16 Hours/Week) – Create places where employees and patients thrive and want to work and receive care. This work includes ensuring spaces are in good repair, to include walls, paint, doors, carpets, tile, furniture, lighting and landscaping. Expectation that work is largely done internally utilizing maintenance technicians. Work is driven by direct observations and input from site leadership.
• EQUIPMENT MAINTENANCE (10%, or 4 Hours/Week) – Ensure all clinical equipment is catalogued, on preventative maintenance and calibration schedules, and is consistently maintained to prevent lapses in patient care. This includes exam tables, fire extinguishers, wall, ceiling, or cart mounted equipment, POC testing equipment, scales, dental operatory chairs, NST machines, dental imaging equipment, air compressors, vacuum pumps, and sterilization equipment.
• HOUSEKEEPING SERVICES OVERSIGHT (10%, or 4 Hours/Week) - Responsibility for ensuring Union’s facilities are clean and a delight to work in. Create man-hour projections and frequency and type of duties for each site. Regularly inspect sites to ensure sites are clean and free from dirt, dust, trash and pests. Ensure during patient care hours that bathrooms, common areas, stairways, trash cans, and hallways are functional and well stocked with housekeeping items such as bath tissue, toilet paper, cleaning products, and any other supplies that housekeeping is responsible for stocking and maintaining.

Ancillary/Supplemental Job Duties

• Ensures compliance with OSHA or other regulatory requirements.
• Partners with Human Resources and Compliance functions on risk mitigation strategies for employees and patients.
• Primary on-call responsibility for after-hours facility or security issues.
• Maintains all facility and housekeeping vendor relationships, including spend, concerns, and competitive bidding.
• Coordinates and leads all fire and emergency drills in collaboration with site leadership.
• Triages and delegates all work orders and tickets to ensure timely response in order of severity.
• Performs other work-related duties as assigned.

Physical Requirements

• Regularly lift 50-75 lbs unassisted.
• Standing & walking on hard flooring, often 10,000-20,000 steps/day.
• Bending, stooping, and kneeling to access low space, beneath fixture, under furniture.
• Reaching and overhead work, including climbing ladders and stairs.

Requirements

POSITION REQUIREMENTS

• High School Diploma or GED
• Experience leading teams from different backgrounds.
• Ability to collaborate with stakeholders at Union sites.
• English proficiency required
• Hands On Leadership Style
• Current, valid driver’s license in Pennsylvania
• Strong project management and organizational skills
• Ability to use a variety of tools, including carpentry, plumbing, and painting tools

Essential Functions

In order to fulfill the requirements of this position, duties 1-11, and all physical requirements, are considered essential functions of the job.

ORGANIZATIONAL INVOLVEMENT

This position is required to participate in mandatory all staff meetings, team meetings and trainings.