Director of Event Technology & Client Experience

Inspire Solutions; Buffalo (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Short-Term Disability

Long-Term Disability

Job summary

Inspire Solutions, Buffalo Convention Center, Buffalo, NY seeks a Director of Event Technology to lead AV operations for meetings and major corporate events. You will manage a team of full-time and part-time staff, coordinate with hotel management, and ensure seamless delivery of services.

The role emphasizes revenue and profitability goals, exceptional customer service, and collaboration with freelancers, with a salary range of $70,000 to $80,000 and a comprehensive benefits package for

Qualifications

• 3 years in AV director/supervisor role.
• 3 years as tech lead for events.
• Sales or customer service in hospitality or events.

Responsibilities

• Act as primary contact for clients and hotel management.
• Collaborate with hotel staff to meet sales/service expectations.
• Oversee daily setup and striking of audio-visual equipment.
• Coordinate with freelancers to prep events on time.
• Handle monthly billing and invoicing.
• Manage inventory of equipment.

Skills

Attention to detail

Customer service

Communication skills

Team collaboration

Tech-savvy

Tools

Audio-visual equipment

Job description

Inspire Solutions, Buffalo Convention Center, Buffalo, NY seeks a Director of Event Technology to lead AV operations for meetings and major corporate events. You will manage a team of full-time and part-time staff, coordinate with hotel management, and ensure seamless delivery of services.

The role emphasizes revenue and profitability goals, exceptional customer service, and collaboration with freelancers, with a salary range of $70,000 to $80,000 and a comprehensive benefits package for