Director of Event Technology

Inspire Event Technologies LLC; Buffalo (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Inspire Event Technologies LLC in Buffalo, NY seeks a Director of Event Technology to lead AV operations at the Buffalo Convention Center. You will manage a team of full-time and part-time staff, ensure exceptional service, and drive revenue goals for the venue.

The role requires 3 years as AV director or supervisor, strong technical expertise, and experience in hospitality or event production. You will coordinate with hotel management, freelancers, and clients to deliver seamless events.

Qualifications

• 3 years as an audio-visual director or supervisor.
• 3 years as a primary technology expert for events.
• Sales or customer service experience in hospitality or event production.

Responsibilities

• Act as primary contact for INSPIRE to clients and hotel management.
• Collaborate with hotel staff to align sales and service expectations.
• Manage daily setup and striking of AV equipment for meetings and events.
• Coordinate with freelancers to prep events on time.
• Handle monthly billing and invoicing.
• Manage inventory control for equipment tracking.

Skills

AV director experience

Primary technology expert

Sales or customer service

Job description

At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.

We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events-all while focusing on building trusting and lasting relationships through professional and personalized service.

We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Disability, and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits are available to all full-time employees at INSPIRE.

We are seeking a Director of Event Technology to work at Buffalo Convention Center in Buffalo, NY

The salary range for this role is $70,000-80,000.

The Director of Event Technology (DET) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers exceptional customer service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability, and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to INSPIRE Values. This role will manage Full-time and Part-time sales and operational team members as the venue and business levels justify.

What you would do:

• Act as primary point of contact for INSPIRE to both clients and hotel management
• Interact with hotel staff to maintain a mutually beneficial relationship towards sales and service expectations
• Manage daily setup and striking of audio-visual equipment for meetings and major corporate events
• Routinely interact and collaborate with freelancers to ensure events are prepared in a timely fashion
• Handle all monthly billing and invoicing to ensure all payments are made in a timely fashion
• Manage inventory control to ensure equipment is tracked and accounted for at all times

What your background might be:

• 3 years of experience working as an audio-visual director or supervisor
• 3 years of experience as a primary technology expert for various events
• Sales or customer service experience in hospitality or event production

What we always look for:

• Someone who is very detail-oriented and cares about delivering exceptional service
• Communication skills that are great over the phone and in person
• Professional demeanor and can articulate concepts and directions
• Tech-savvy skills that can be used when technology fails before, during, or right after an event
• A believer in collaborating with others to achieve something bigger than all of us

INSPIRE Solutions is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with company contribution
• Short-Term Disability Coverage
• Long-Term Disability Coverage

Application Deadline

This position is open until filled. Applications are considered on an as-needed basis, and qualified candidates will be contacted as they are identified. Early submission is encouraged to ensure full consideration.