Director of Event Services

Spire Hospitality LLC; Burbank (CA); Hybrid; USD 100,000 - 105,000; Full time

Job summary

The Los Angeles Marriott Burbank Airport Hotel is seeking a Director Of Event Services to oversee the Convention Services section within the Sales Department. You will coordinate conventions and meetings, ensuring efficient operation and professional service, including VIP amenities.

Responsibilities include liaising with sales, front office and reservations, assigning banquet setups, and conducting pre-/post-convention meetings with clients and departments.

Qualifications

• At least two years of supervisory sales and/or catering experience.
• High school diploma or equivalent required.

Responsibilities

• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function.
• Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
• Communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs.
• Assign banquet/meeting rooms set up based on client needs and review banquet personnel work to ensure accuracy.
• Plan and conduct pre- and post-convention meetings with clients and respective departments.

Education

High school diploma or equivalent

Job description

Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars!

Director Of Event Services

Compensation: $100,000 - $105,000

Job Overview

To assist in the overall efficient operation of the Convention Services Section within the Sales Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Responsibilities and Duties

• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
• Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g. schoolroom. Review banquet personnel work to ensure accuracy. Monitor in house group activity assisting as needed such as organizing exhibit set up.
• Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
• Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebooking.
• Plan and conduct pre- and post-convention meetings with clients and respective departments.

Qualifications

Education

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Experience

At least two years of supervisory sales and/or catering

Spire Hospitality participates in E-Verify

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)