Director of Enterprise Success & AI Platform Adoption
Careeroza
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Job summary
NiCE is seeking a Director of Customer Success to lead strategic account engagement across a portfolio of enterprise clients in the United States. You will drive value realization, adoption of our cloud-native, AI-powered platform, and contribute to long-term customer success and growth.
In this high-impact role, you’ll partner with sales, product, and services to align roadmaps with client outcomes, scale adoption, and nurture executive relationships across strategic accounts.
Job description
NiCE is seeking a Director of Customer Success to lead strategic account engagement across a portfolio of enterprise clients in the United States. You will drive value realization, adoption of our cloud-native, AI-powered platform, and contribute to long-term customer success and growth.
In this high-impact role, you’ll partner with sales, product, and services to align roadmaps with client outcomes, scale adoption, and nurture executive relationships across strategic accounts.
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