Director of Enterprise IT Delivery & AI Platforms

Socket.dev; Dallas (Luzerne County); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard seeks a senior leader to direct enterprise technology platforms, defining vision, roadmaps, and execution across transactional communications and AI capabilities. You will lead multiple product and engineering teams, partnering with stakeholders to deliver scalable, secure, and customer-focused solutions that drive measurable business value.

The role emphasizes strategy, platform modernization, and responsible AI governance in a hybrid working environment designed to enable

Qualifications

• Undergraduate degree in Computer Science, Information Systems, Engineering, or related field.
• Ten or more years of experience leading delivery of enterprise-scale technology solutions.
• Five or more years of people leadership experience managing technical, engineering, or product teams.
• Experience leading Agile product delivery organizations and cross-functional teams.
• Experience delivering customer engagement, digital platform, cloud, or enterprise technology solutions.
• Knowledge of cloud technologies, modern software delivery practices, and AI-enabled platforms.
• Strong stakeholder management, communication, and executive presentation skills.
• Demonstrated ability to balance strategic vision with operational execution and delivery excellence.

Responsibilities

• Defines and executes technology strategy, roadmaps, and investment priorities aligned to enterprise and business objectives.
• Partners with business, digital, marketing, operations, and technology leaders to identify opportunities for innovation and transformation.
• Serves as a trusted advisor to senior stakeholders on customer engagement technologies, platform strategy, and AI-enabled solutions.
• Promotes a product-centric culture focused on business outcomes, customer value, and continuous improvement.
• Leads multiple product and engineering teams responsible for enterprise communication and AI platform capabilities.
• Drives delivery of scalable, resilient, and secure solutions leveraging Salesforce Marketing Cloud, AWS, enterprise data platforms, and modern AI technologies.
• Oversees platform modernization initiatives that improve customer engagement, personalization, automation, and operational efficiency.
• Establishes priorities, manages funding and resources, and ensures successful execution of strategic initiatives.
• Monitors business outcomes, delivery metrics, and platform performance to inform investment and roadmap decisions.
• Leads the development and adoption of enterprise AI capabilities, including Generative AI and Agentic AI solutions.
• Partners with product and business leaders to identify and prioritize high-value AI use cases that improve productivity and business outcomes.
• Drives responsible AI practices, governance standards, and scalable platform adoption across the organization.
• Builds, leads, and develops high-performing teams of product managers, engineers, architects, and technical leaders.
• Fosters an environment of collaboration, innovation, accountability, and continuous learning.
• Develops organizational capabilities across cloud engineering, digital platforms, marketing technology, and AI solutions.
• Coaches leaders and team members while promoting engineering excellence and operational discipline.

Skills

Strategic leadership

Product management

Agile delivery

Stakeholder management

Executive communication

Cloud & AI platforms

Education

Bachelor's degree in CS or related field

Tools

Salesforce Marketing Cloud

AWS

AWS Bedrock

LLM orchestration

Marketing technology ecosystems

Job description

Vanguard seeks a senior leader to direct enterprise technology platforms, defining vision, roadmaps, and execution across transactional communications and AI capabilities. You will lead multiple product and engineering teams, partnering with stakeholders to deliver scalable, secure, and customer-focused solutions that drive measurable business value.

The role emphasizes strategy, platform modernization, and responsible AI governance in a hybrid working environment designed to enable