Director of Employee Relations & LOA (Hybrid)

Blue Cross and Blue Shield of Minnesota; Eagan (MN); Hybride; USD 136 000 - 230 000; Plein temps

Résumé du poste

Blue Cross and Blue Shield of Minnesota is seeking a Director of Employee Relations to lead the ER and LOA functions, manage high-risk investigations, and shape governance across the enterprise. You will drive strategy with Legal, Compliance, and HR partners, ensuring defensible outcomes and scalable ER processes.

You will mentor a team, handle sensitive cases, and align policies with regulatory requirements while advancing risk mitigation and leader capability across the organization.

Qualifications

• 7+ years of progressive employee relations experience with 3+ years of management experience.
• Bachelor’s degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.

Responsabilités

• Provides day-to-day leadership for the Employee Relations and LOA functions while personally handling complex, high-risk ER matters, setting priorities, capacity plans, quality expectations, and holding accountability for consistent enterprise practice.
• Owns and executes enterprise ER work, including direct management of sensitive investigations and employment actions, as well as intake, triage, prioritization, assignment, and execution across misconduct, performance issues, ADA/LOA intersections, and policy violations.
• Defines and enforces escalation thresholds, decision-rights, and role clarity between HRBPs and Employee Relations, ensuring disciplined, consistent, and defensible application of policy and judgment.
• Leads and oversees complex, high-risk investigations (e.g., protected class, retaliation, senior leader, systemic issues), applying critical thinking to assess facts, credibility, impact, and risk, and producing high-quality, legally sound written outcomes.

Connaissances

Employee Relations

Leadership

Investigation

Strategic Thinking

Formation

Bachelor’s degree

Masters degree

Outils

Workday

Description du poste

Blue Cross and Blue Shield of Minnesota is seeking a Director of Employee Relations to lead the ER and LOA functions, manage high-risk investigations, and shape governance across the enterprise. You will drive strategy with Legal, Compliance, and HR partners, ensuring defensible outcomes and scalable ER processes.

You will mentor a team, handle sensitive cases, and align policies with regulatory requirements while advancing risk mitigation and leader capability across the organization.