Director of Employee Experience & Integrated Journeys

Human Resources; Chicago (IL); On-site; USD 147,000 - 272,000; Full time

Job summary

HCSC seeks a Sr. Director of Employee Experience & Integration to lead five journey teams and a HR Liaison team, shaping a collaborative culture across HR and business leaders.

The role drives engagement, inclusivity, and a tailored employee journey experience while coaching Journey Owners and HR Liaisons to excel. The position requires a Bachelor’s degree with 12+ years of experience, strong management background, and proven ability to lead complex HR programs including M&A integration, process

Qualifications

• Bachelor’s degree and 12 years of relevant experience.
• 5 years management experience.
• Experience supporting M&A or business integration in HR.
• Experience delivering people programs and/or supporting employee services.
• Experience redesigning processes and driving continuous improvement.
• Data-driven strategic decision making.
• Leadership and organizational skills.
• Executive level communication and influence skills.
• Comfort with change, nimble ways of working.
• Collective ownership mindset.
• Continuous improvement mindset.
• Service orientation and customer obsession.
• Desire to understand key stakeholder needs and proactively deliver.
• Innovation acumen and ability to drive repeatable processes while using technology to improve.
• Overseeing the annual budget and allocating resources for various projects and operational needs.
• Translating needs and initiatives into compelling business cases.
• Conducting cost-benefit analyses to justify investments and ensure ROI.

Responsibilities

• Lead five journey teams and a small HR Liaison team.
• Foster a culture of collaboration between journeys, HR Liaisons, and other HR areas.
• Deliver a high-quality, tailored experience across journeys for business leaders.
• Inspire, coach, and develop Journey Owners and HR Liaisons and the broader teams.

Skills

Leadership

Executive communication

Data-driven decisions

Change management

Stakeholder management

Process improvement

Budget management

Strategic thinking

Education

Bachelor's degree

Six sigma certification

Job description

HCSC seeks a Sr. Director of Employee Experience & Integration to lead five journey teams and a HR Liaison team, shaping a collaborative culture across HR and business leaders.

The role drives engagement, inclusivity, and a tailored employee journey experience while coaching Journey Owners and HR Liaisons to excel. The position requires a Bachelor’s degree with 12+ years of experience, strong management background, and proven ability to lead complex HR programs including M&A integration, process