Director of Electronic Revenue Systems & Maintenance

The Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 117,000 - 146,000; Full time

Job summary

MTA NYC Transit is seeking a Director of Electronic Support to lead maintenance of electronic revenue and bus technology equipment across depots. You will oversee repair, inspection, installation, and tracking of fareboxes, bus validators, cameras, and related systems, ensuring SOGR compliance and reliable operations.

Responsibilities include budgeting, staffing, vendor coordination, wage approvals, and coordinating with union representatives.

Qualifications

• Bachelor's degree in BA/BS or equivalent; combination of education and experience may be considered in lieu of a degree.
• Minimum 8 years of progressively responsible experience in electronic maintenance, transit maintenance operations, or a related technical field.
• Minimum 4 years of experience in a supervisory or managerial capacity, with responsibility for supervising staff or projects, or administrative functions.

Responsibilities

• Directs and instructs all revenue staff regarding the completion of preventative maintenance functions within MTA Bus depot locations.
• Directs all maintenance activities related to bus revenue, modems, APC, Bus Cameras, USB, ethernet cables equipment tracking and functionality monitoring.
• Enforces policies and procedures related to tracking movement of revenue equipment.
• Instructs hourly and supervisory staff on policies and procedures developed to test and implement equipment to optimize performance and maintain equipment in a SOGR status.
• Coordinates and manages outside vendor contracts regarding OMNY validator, speak-easy repairs, and new bus technology equipment.
• Conducts depot visits and meets with management to ensure the needs of the depot are being met.
• Evaluates staffing needs daily to provide the depot with appropriate coverage.
• Facilitates staff development ensuring all new farebox mechanics and/or supervisors receive proper training.
• Mentors’ new supervisors so they can meet the needs of the operations.
• Conducts interviews for new hires and negotiates special work assignments with union representatives.
• Manages and authorizes overtime to meet the department needs.
• Reviews the departments payroll for discrepancies before submitting to the payroll department for processing.
• Manages employee availability by reviewing day off requests.
• Ensures the correct amounts of pay for mechanics and supervisors are paid in a timely manner.
• Closes out the CMF Farebox deviation sheets and reconciles the facility overtime scheduling forms to ensure overtime is properly utilized and justified.
• Functions as the department’s revenue equipment parts planner.
• Manages an annual budget.
• Monitors inventory parts usage to determine if supervisors are drawing out the proper number of parts required for preventative maintenance.
• Adjusts the revenue equipment forecast to ensure proper levels of inventory are maintained.
• Instructs the procurement department to submit requisitions requesting contracts on fast moving consumable parts.

Skills

Staff supervision

Budget management

Policy writing

Maintenance management

Vendor coordination

Communication skills

Education

BA/BS in Business Administration

BA/BS in Transportation

BA/BS in Electronic Engineering

Equivalent experience

Job description

MTA NYC Transit is seeking a Director of Electronic Support to lead maintenance of electronic revenue and bus technology equipment across depots. You will oversee repair, inspection, installation, and tracking of fareboxes, bus validators, cameras, and related systems, ensuring SOGR compliance and reliable operations.

Responsibilities include budgeting, staffing, vendor coordination, wage approvals, and coordinating with union representatives.