Director of eCommerce Operations & Growth Strategy

Sam's Club; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off and parental leave

Live Better U education benefit

Job summary

Walmart Inc. in Bentonville, AR is seeking a Director of eCommerce Operations to lead strategic roadmaps and drive operational excellence across site experience, content, search, personalization, cart, checkout, and post-purchase processes.

The role focuses on shaping long-term vision, elevating team capabilities, and optimizing the technology stack that supports daily operations, with a data-driven approach to growth and Member Experience. Competitive pay and performance-based bonuses offered.

Qualifications

• Experience leading cross-functional eCommerce operations teams.
• Ability to develop and implement business strategies and processes.
• Proven KPI management and driving profits.

Responsibilities

• Lead site experience roadmap and align feature strategy with cross-functional leaders.
• Design and oversee training programs for associates to ensure readiness.
• Drive automation and system integrations to scale operations.
• Analyze workflows to identify bottlenecks and implement scalable solutions.

Skills

Cross-functional leadership

P&L & KPI management

Strategy development

Project & workflow management

Leadership & communication

eCommerce operations

Job description

Walmart Inc. in Bentonville, AR is seeking a Director of eCommerce Operations to lead strategic roadmaps and drive operational excellence across site experience, content, search, personalization, cart, checkout, and post-purchase processes.

The role focuses on shaping long-term vision, elevating team capabilities, and optimizing the technology stack that supports daily operations, with a data-driven approach to growth and Member Experience. Competitive pay and performance-based bonuses offered.