Director of Domestic Violence Programs — Community Impact

Community Resources for Justice; Norwalk (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and holidays

Life and disability insurance

Retirement plan with company match

Tuition assistance

Employee assistance program

Professional development opportunities

Job summary

Community Resources for Justice seeks a Director of Domestic Violence Programs to lead FVEP, Explore, and Evolve across CT locations, ensuring program integrity and excellent client outcomes. You will oversee operations, budgets, and staff development while maintaining strong court and funding partnerships.

The role requires strategic oversight, compliance with contracts, and the ability to drive continuous improvement in service delivery within a mission-driven nonprofit.

Qualifications

• Bachelor's or Master's degree with extensive program management experience.
• Experience working with domestic violence populations.
• Experience facilitating groups and engaging court-mandated clients.
• Strong understanding of the criminal justice system, including courts, probation, parole, and community-based programming.
• Demonstrated leadership, supervision, and staff development experience.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Experience interpreting data, preparing reports, and managing budgets.
• Ability to oversee multiple programs, priorities, and contractual requirements simultaneously.
• Proficiency with Microsoft Word, Excel, Outlook, and database systems.
• Ability to build productive relationships with external stakeholders, referral sources, and funding agencies.

Responsibilities

• Provide overall leadership, direction, and oversight of the FVEP, Explore, and Evolve programs across multiple locations.
• Ensure consistent implementation of approved curricula and evidence-based program practices.
• Oversee daily operations across all program locations to ensure quality service delivery and successful participant outcomes.
• Serve as a backup facilitator for groups as needed to maintain uninterrupted services.
• Collaborate with the Assistant Director and leadership team to advance departmental and organizational goals.
• Lead recruitment, hiring, onboarding, and orientation of program staff.
• Supervise the Assistant Director and Domestic Violence Program Managers.
• Provide onboarding training, mentoring, support, and regular check-ins for newly hired facilitators.
• Conduct regular facilitator meetings, trainings, and professional development opportunities.
• Facilitate supportive meetings to address facilitator concerns, group dynamics, and program challenges.
• Provide coaching, constructive feedback, performance evaluations, and ongoing supervision.
• Manage employee relations matters and support staff in resolving workplace concerns.
• Ensure full compliance with all program regulations, contractual obligations, licensing requirements, and agency policies.
• Oversee quality assurance activities across all contracted services.
• Maintain expert knowledge of applicable contracts and funding requirements.
• Monitor program performance metrics and outcomes to ensure contractual goals are achieved.
• Ensure timely, accurate, and compliant documentation, reporting, and recordkeeping.
• Develop and implement continuous improvement strategies to strengthen program effectiveness.
• Lead incident review and debriefing meetings following significant events.
• Review incident documentation and related materials, including video footage when appropriate.
• Provide oversight and quality review of incident reports and corrective actions.
• Facilitate training and coaching aimed at improving documentation and report-writing practices.
• Support staff in addressing participant behavioral concerns and intervene when escalation is necessary.
• Monitor contracts to ensure all performance, reporting, operational, and financial objectives are met.
• Develop, maintain, and oversee program budgets.
• Analyze performance data and implement improvements as needed.
• Work collaboratively with agency leadership to ensure fiscal responsibility and program sustainability.
• Serve as the primary point of contact for courts, family relations personnel, probation and parole departments, CSSD representatives, and other referral sources.
• Attend all required stakeholder meetings, including quarterly DV/CSSD meetings.
• Maintain communication with contract monitors and funding agencies regarding program performance and compliance.
• Build and strengthen referral relationships to support program growth and success.
• Address facility-related concerns and operational issues within domestic violence program locations.

Skills

Program leadership

Budget management

Staff supervision

Stakeholder engagement

Data analysis

Communication

Policy compliance

Criminal justice knowledge

Education

Bachelor's or Master's Degree

Tools

MS Word

Excel

Outlook

Databases

Job description

Community Resources for Justice seeks a Director of Domestic Violence Programs to lead FVEP, Explore, and Evolve across CT locations, ensuring program integrity and excellent client outcomes. You will oversee operations, budgets, and staff development while maintaining strong court and funding partnerships.

The role requires strategic oversight, compliance with contracts, and the ability to drive continuous improvement in service delivery within a mission-driven nonprofit.