DV Programs Support Specialist

Community Resources for Justice; Bridgeport (CT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Retirement plan with company match

Tuition assistance

Employee assistance program

Training and professional development

Job summary

Community Resources for Justice (CRJ) is seeking a Program Assistant to provide essential administrative support for the domestic violence programs in the greater Bridgeport, CT area. This 40-hour, in-person role works with the DV Manager, Intake Coordinator, group facilitators, and clients to keep programs running smoothly.

Responsibilities include sending communications to new clients, entering notes in electronic records, assisting with client flow across FVEP, Evolve and Explore, and

Qualifications

• Experience with data collection and submission required.
• Experience with Excel, Microsoft 365, Microsoft Word and database portals required.
• Minimum 2 years’ experience in an office setting providing customer services both virtual and in person required.

Responsibilities

• Send communications via text, letters, and/or phone calls to new clients.
• Enter notes and data into electronic records.
• Assist in managing client flow across programs FVEP, Evolve and Explore.
• Conduct orientation and occasional intake assessments.
• Maintain physical files and create new client intake files.
• Front-desk/reception coverage as needed (about 20 hours/week).
• Communicate with referral sources accurately and promptly.
• Handle special projects and other duties as assigned.

Skills

Communication skills

Organizational skills

Time management

Multitasking

Spanish (preferred)

Education

Associate’s degree or administrative training certificate preferred

Tools

Excel

Microsoft 365

Microsoft Word

Database portals

Job description

Community Resources for Justice (CRJ) is seeking a Program Assistant to provide essential administrative support for the domestic violence programs in the greater Bridgeport, CT area. This 40-hour, in-person role works with the DV Manager, Intake Coordinator, group facilitators, and clients to keep programs running smoothly.

Responsibilities include sending communications to new clients, entering notes in electronic records, assisting with client flow across FVEP, Evolve and Explore, and