Assistant Director, Domestic Violence Programs & Data

Community Resources For Justice (CRJ); Bridgeport (CT); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan with company match

Tuition assistance

Job summary

Community Resources For Justice (CRJ) is seeking an Assistant Director of Domestic Violence Programs to oversee data compliance, reporting, and operations for FVEP, Explore, and Evolve. This role partners with the Director to ensure contract compliance, monitor program metrics, manage waitlists, and supervise Domestic Violence Managers.

The ideal candidate has leadership experience, strong analytical skills, and a track record in data-driven program management within a justice-involved context.

Qualifications

• Bachelor’s or Master’s Degree with extensive program management expertise.
• Experience working with domestic violence populations.
• Experience facilitating groups and working with justice-involved individuals.
• Strong understanding of the criminal justice system and court-referred programming.
• Demonstrated leadership and supervisory experience.
• Excellent organizational, time management, and interpersonal skills.
• Strong written and verbal communication skills.
• Ability to interpret, analyze, and compile program and contract data.
• Experience managing multiple programs, priorities, and compliance requirements simultaneously.
• Proficiency with Microsoft Word, Excel, Outlook, databases, and reporting systems.
• Ability to identify compliance issues and implement corrective action plans.

Responsibilities

• Lead oversight of data compliance activities for the Family Violence Education Program (FVEP), Explore, and Evolve programs.
• Monitor program performance metrics and ensure compliance with contractual, regulatory, and agency requirements.
• Conduct audits and lead audit preparation activities across all program locations.
• Ensure timely and accurate data entry, reporting, documentation, and tracking.
• Develop and implement quality assurance measures to support program effectiveness and compliance.
• Identify compliance concerns and proactively implement corrective actions.
• Monitor RRIs and report trends, concerns, and areas of noncompliance to the Director.
• Maintain expert knowledge of all applicable contracts, regulations, policies, and program requirements.
• Generate and analyze reports for Quality Improvement Committees (QIC), leadership, funding sources, and internal stakeholders.
• Monitor client flow and program utilization data to ensure contractual obligations are met.
• Review operational metrics and identify opportunities for process improvement.
• Support leadership with data-driven decision-making and program planning.
• Ensure accurate maintenance of databases and tracking systems.
• Conduct weekly FVEP meetings to monitor referral activity, waitlists, participant flow, and program capacity.
• Run and review waitlists regularly and partner with managers to address capacity concerns and improve client access.
• Ensure referral sources receive timely communication and updates regarding program enrollment and participation.
• Oversee workflow processes to ensure efficient movement of referrals through the program lifecycle.
• Serve as a backup to the Director when needed and provide leadership support across Domestic Violence Programs.
• Assist Managers and the Director with operational coverage and continuity of services.
• Serve as an occasional backup facilitator when needed to support program operations.
• Recruit, hire, onboard, and train administrative and office staff.
• Directly supervise Domestic Violence Managers.
• Provide coaching, guidance, support, and professional development opportunities to staff.
• Conduct regular performance evaluations and provide ongoing feedback.
• Partner with the Director on employee relations matters, corrective action, and performance management initiatives.
• Facilitate training sessions for office staff and team members who utilize CDCS and related systems.
• Ensure compliance with all program regulations, contractual obligations, state requirements, and agency standards.
• Support contract monitoring efforts by maintaining accurate reporting and documentation.
• Oversee billing processes and ensure timely and accurate invoicing activities.
• Serve as a liaison between the accounting department and Domestic Violence Managers regarding billing, reporting, and contract-related matters.
• Assist with budget monitoring and tracking as needed.
• Attend referral source meetings and stakeholder meetings as needed.
• Support and maintain relationships with courts, probation departments, parole officers, family relations personnel, CSSD representatives, and community partners.
• Help ensure that referral partners receive responsive communication and high-quality customer service.
• At CRJ, we believe meaningful change happens through accountability, support, and strong systems.
• You’ll join a collaborative leadership team that values innovation, continuous improvement, and professional growth.
• This position offers the opportunity to influence program outcomes, strengthen operational excellence, and help drive organizational success while supporting a mission that matters.

Skills

Leadership

Supervisory experience

Data analysis

Contract compliance

Communication

Organizational skills

Interpersonal skills

Time management

Program management

Education

Bachelor’s or Master’s Degree

Tools

MS Word

MS Excel

MS Outlook

Databases

Reporting systems

Job description

Community Resources For Justice (CRJ) is seeking an Assistant Director of Domestic Violence Programs to oversee data compliance, reporting, and operations for FVEP, Explore, and Evolve. This role partners with the Director to ensure contract compliance, monitor program metrics, manage waitlists, and supervise Domestic Violence Managers.

The ideal candidate has leadership experience, strong analytical skills, and a track record in data-driven program management within a justice-involved context.