Assistant Director, DV Programs - Data, Compliance & Ops

Community Resources for Justice; Norwalk (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan with company match

Tuition assistance

Employee assistance program

Job summary

Community Resources for Justice (CRJ) seeks an Assistant Director of Domestic Violence Programs to oversee data compliance, reporting, and operational workflows for FVEP, Explore, and Evolve. The role supervises Domestic Violence Managers and ensures quality assurance, contract compliance, and accurate program data across CT locations.

The ideal candidate will lead data governance, monitor metrics, manage waitlists, support staff, and coordinate billing oversight.

Qualifications

• Bachelor's or Master's Degree with extensive program management expertise.
• Experience working with domestic violence populations.
• Experience facilitating groups and working with justice-involved individuals.
• Strong understanding of the criminal justice system and court-referred programming.
• Demonstrated leadership and supervisory experience.
• Excellent organizational, time management, and interpersonal skills.
• Strong written and verbal communication skills.
• Ability to interpret, analyze, and compile program and contract data.
• Experience managing multiple programs, priorities, and compliance requirements simultaneously.
• Proficiency with Microsoft Word, Excel, Outlook, databases, and reporting systems.
• Ability to identify compliance issues and implement corrective action plans.

Responsibilities

• Lead oversight of data compliance activities for FVEP, Explore, and Evolve programs.
• Monitor program performance metrics and ensure contract compliance.
• Conduct audits and lead audit preparation activities across all program locations.
• Ensure timely and accurate data entry, reporting, documentation, and tracking.
• Develop and implement quality assurance measures to support program effectiveness and compliance.
• Identify compliance concerns and proactively implement corrective actions.
• Monitor RRIs and report trends to the Director.
• Maintain expert knowledge of applicable contracts, regulations, policies, and program requirements.
• Generate and analyze reports for Quality Improvement Committees and stakeholders.
• Monitor client flow and program utilization data to meet contractual obligations.
• Review operational metrics and identify improvement opportunities.
• Support leadership with data-driven decision-making and program planning.
• Ensure databases and tracking systems are accurately maintained.
• Conduct weekly FVEP meetings to monitor referrals, waitlists, and capacity.
• Oversee billing processes and ensure timely invoicing.

Skills

Program management

Leadership

Data analysis

Compliance

Communication

Audits

Billing & reporting

Education

Bachelor's or Master's Degree

Tools

Microsoft Word

Excel

Outlook

Databases & reporting systems

Job description

Community Resources for Justice (CRJ) seeks an Assistant Director of Domestic Violence Programs to oversee data compliance, reporting, and operational workflows for FVEP, Explore, and Evolve. The role supervises Domestic Violence Managers and ensures quality assurance, contract compliance, and accurate program data across CT locations.

The ideal candidate will lead data governance, monitor metrics, manage waitlists, support staff, and coordinate billing oversight.