Director of Digital Platforms & UX (Hybrid)

American-College-of-Obstetricians-and-Gynecologists; Washington (District of Columbia); Hybrid; USD 120,000 - 135,000; Full time

Job summary

American College of Obstetricians and Gynecologists seeks a Director of Digital Platforms & User Experience to lead the portfolio including website, LMS, community platform, and mobile app experiences. This hybrid role requires overseeing stability, governance, and UX standards while partnering with IT, Marketing, Publishing, and Data Strategy to execute the digital roadmap.

The role emphasizes accessibility, analytics, and cross-functional leadership to deliver a seamless user experience across

Qualifications

• Bachelor’s degree in digital media, information systems, human-centered design, or related field.
• 10 years of experience in digital platform management, UX, or product management.
• Experience leading teams and managing vendors in a digital environment.
• Experience with enterprise platforms, Agile delivery, and digital operations.
• Nonprofit or association experience preferred but not required.

Responsibilities

• Provide strategic ownership of ACOG's digital platform portfolio and governance.
• Oversee platform stability, performance, accessibility, and release cycles.
• Lead the design system standards, taxonomy, and metadata practices.
• Align platforms with brand, content design, and accessibility standards.
• Manage Agile delivery, sprint planning, and release management.
• Maintain vendor relationships and contract oversight.
• Drive platform roadmap, investments, and key UX decisions.
• Partner with Data Team to ensure analytics and measurement.

Skills

Agile methodologies

Excellent communication

Project management

Vendor management

Accessibility standards

Education

Bachelor's degree in digital media, information systems, human-centered design, or related field

10 years of digital platform/UX/product management experience

Experience leading teams and managing vendors in a digital environment

Experience with enterprise platforms, Agile delivery, and digital operations

Nonprofit or association experience preferred

Tools

Optimizely DXP

Job description

American College of Obstetricians and Gynecologists seeks a Director of Digital Platforms & User Experience to lead the portfolio including website, LMS, community platform, and mobile app experiences. This hybrid role requires overseeing stability, governance, and UX standards while partnering with IT, Marketing, Publishing, and Data Strategy to execute the digital roadmap.

The role emphasizes accessibility, analytics, and cross-functional leadership to deliver a seamless user experience across