Director, Digital Platforms & UX Strategy

American College of Obstetricians and Gynecologists (ACOG); Washington (District of Columbia); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Parental leave

Breastfeeding friendly workplace

Flexible work schedule

Commuting allowance

Generous paid time off

Holiday pay

Life insurance

401(k) company contributions

Medical, dental, and vision insurance

Tuition reimbursement

Team outings

Job summary

The American College of Obstetricians and Gynecologists (ACOG) seeks a Director of Digital Platforms & User Experience to lead the delivery, governance, and continuous improvement of our digital properties, including the website, community platform, LMS, and mobile app. This hybrid role requires coordinating with IT, Marketing, Content, and Data teams to align with our UX standards and business goals.

Responsibilities include overseeing platform stability, building design systems, ensuring

Qualifications

• Bachelor’s degree in digital media, information systems, or related field.
• 10+ years in digital platform management, UX, or product management.
• Experience leading teams and vendor management in a digital environment.
• Experience with enterprise platforms, Agile delivery, and digital operations.
• Nonprofit or association experience preferred but not required.

Responsibilities

• Provide strategic ownership and governance of ACOG's digital platform portfolio.
• Oversee platform stability, performance, accessibility, and release cycles.
• Lead component library, templates, and design system standards.
• Ensure taxonomy, metadata, and tagging are consistently applied.
• Ensure accessibility compliance and end-user training.
• Manage Agile delivery, sprint planning, backlog, and releases.
• Maintain platform documentation and operational processes.
• Partner with business teams to validate user needs and UX improvements.
• Drive digital platform strategy and portfolio roadmap.
• Manage vendor relations and contracts, with accountability for delivery.
• Monitor KPIs and report performance trends.

Skills

Digital platform management

UX/UI principles

Agile methodologies

Stakeholder management

Vendor management

Accessibility standards

Education

Bachelor's degree

Job description

The American College of Obstetricians and Gynecologists (ACOG) seeks a Director of Digital Platforms & User Experience to lead the delivery, governance, and continuous improvement of our digital properties, including the website, community platform, LMS, and mobile app. This hybrid role requires coordinating with IT, Marketing, Content, and Data teams to align with our UX standards and business goals.

Responsibilities include overseeing platform stability, building design systems, ensuring