Director of Developing Communities

Associa; King of Prussia (PA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Associa is seeking a dynamic leader to shape developing communities across PA, NJ, and DE from the King of Prussia office. This full-time hybrid role combines strategy, community-building, and operations, with a focus on governance, budgets, and resident engagement.

The ideal candidate brings extensive experience in association management, strong leadership, and a track record of improving operations and relationships with developers, boards, and residents.

Qualifications

• > 5–7+ years managing developing communities.
• 7–10 years in association management.
• Strong customer service and resident relationship-building skills.
• Experience with budgeting, forecasting, and financial oversight.
• Solid understanding of community association or residential management.
• Excellent written, verbal, and presentation communication.
• Proven leadership and cross-functional collaboration experience.
• Ability to analyze data, identify trends, and improve operations.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with office software and association management systems.
• Prior experience specifically focused on developing communities.

Responsibilities

• Oversee small portfolio, and serve as the primary liaison between developers, boards, residents, and internal teams.
• Lead, support, mentor and train managers overseeing developing communities
• Guide new community launches, governance setup, and operational structure
• Partner closely with developers/builders to ensure smooth transitions and strong relationships
• Oversee budgets, financial performance, and operational excellence
• Drive resident engagement and retention strategies
• Coordinate with customer service, accounting, maintenance, vendors
• Resolve escalated issues and prepare reports/presentations
• Support marketing, outreach, and process improvement initiatives

Skills

Leadership

Cross-functional collaboration

Budgeting

Data analysis

Customer service

Communication

Project management

AMS software

Association management

Developing communities

Tools

AMS software

Job description

Location

King of Prussia , Pennsylvania , United States

Job Description

Associa Mid-Atlantic is growing, and I am looking for a dynamic leader who’s ready to help shape the future of developing communities across PA, NJ, DE.

This is a full-time hybrid role (3 days in office 2 days remote/travel) based in my King of Prussia office. This role is perfect for someone who loves the fast-paced, ever-evolving world of developing communities.

Think of this role as part strategist, part community builder, part operations guru with a dash of “no two days are ever the same.”

Role/Responsibility:

• Oversee small portfolio, and serve as the primary liaison between developers, boards, residents, and internal teams.
• Lead, support, mentor and train managers overseeing developing communities
• Guide new community launches, governance setup, and operational structure
• Partner closely with developers/builders to ensure smooth transitions and strong relationships
• Oversee budgets, financial performance, and operational excellence
• Drive resident engagement and retention strategies
• Coordinate with customer service, accounting, maintenance, vendors
• Resolve escalated issues and prepare reports/presentations
• Support marketing, outreach, and process improvement initiatives

? Why This Role Matters

Developing communities are where the story begins and this role ensures that story starts strong. You will help shape culture, build trust, and create the foundation for long-term community success.

If you’re energized by growth, leadership, and building something meaningful from the ground up, this is your next move.

Requirements

? What You Bring

• 5–7+ years managing developing communities
• 7-10 years in Association management
• Strong customer service and resident relationship-building skills
• Experience with budgeting, forecasting, and financial oversight
• Solid understanding of community association or residential management
• Excellent written, verbal, and presentation communication
• Proven leadership and cross-functional collaboration experience
• Ability to analyze data, identify trends, and improve operations
• Strong organizational skills and ability to manage multiple priorities
• Proficiency with office software and association management systems
• Prior experience specifically focused on developing communities

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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