Director of Community Growth and Development

Associa; Raleigh (NC); On-site; USD 90,000 - 150,000; Full time

Job summary

Associa is seeking a Director of Community Growth and Development to lead business development efforts in North Carolina, with a focus on HOA and condo markets. You will design plans to increase revenue, brand loyalty, and customer satisfaction while collaborating with other managers to drive project scope and timelines.

You will oversee strategy, partner engagement, and revenue growth, traveling locally as needed.

Qualifications

• Bachelor's degree required.
• 5–7 years of directly related or closely related experience.
• 3–5 years of Management and/or Supervisory experience.

Responsibilities

• Identify and develop referral sources to build strong relationships.
• Actively generate prospects through strategic sales efforts in target markets.
• Achieve revenue goals for the organization.
• Maintain relationships with existing clients to boost retention and referrals.
• Other duties as assigned by management.

Skills

Sales

Customer service

Communication

Time management

Leadership

Education

Bachelor's degree

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. The Director of Community Growth and Development will oversee creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.

Territory Coverage

North Carolina, out of Raleigh, NC area

Travel

Frequent Local travel.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
• Other duties as assigned.

Requirements

• Strong background inSales, preferably in HOA & Condos
• Professionalcommunication skills(phone, interpersonal, written, verbal, etc.).
• Professionalcustomer serviceskills.
• Self-motivated, proactive,detail orientedand a team player.
• Knowledgeofconflict resolutiontechniques at an expert level.
• Time managementand time critical prioritization skills.
• Bachelor’s degree Required
• 5 -- 7 years of directly related or closely related experience
• 3 -- 5 years of Management and/or Supervisory experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.