Director of Customer Solutions & Growth — Flexible Time Off

ATLAS Space Operations, Inc.; Colorado; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

HSA contribution

Flexible time off policy

Veteran friendly employer

Job summary

ATLAS Space Operations, Inc. in Colorado is seeking a Director of Customer Solutions to drive revenue growth through proactive customer engagement, new business development, and expansion of existing accounts.

This role focuses on the commercial market and collaborates with the Senior Director to mentor and scale pipeline quickly. You will lead strategic customer engagements, tailor solutions with Software, Engineering, and Operations teams, and ensure robust opportunity records in the CRM.

Qualifications

• Bachelor’s degree in Business, Engineering, Aerospace, or related field, or equivalent experience.
• 2–4 years of experience in commercial sales, business development, or account management, with at least a portion in satellite communications, space, or defense.
• Demonstrated ability to manage and grow a portfolio of technical customer accounts in a fast-paced environment.
• Existing knowledge of the satellite ground systems market, spacecraft operations, or related technical domains strongly preferred.

Responsibilities

• Serve as a primary point of contact for an assigned portfolio of commercial customer accounts, building strong relationships that support retention and growth.
• Maintain understanding of each customer’s mission profile, usage behavior, and objectives, anticipating needs and engaging proactively.
• Work with the Program Management team to ensure customers remain engaged and sold on ATLAS offerings throughout the service lifecycle.
• Lead customer sales calls, status meetings, and in-person engagements across client time zones.

Skills

CRM proficiency

Satellite operations knowledge

Office software

Export control compliance

Education

Bachelor’s degree in Business, Engineering, Aerospace

Tools

Bigin

Salesforce

STK

Grafana

Microsoft Office

Google Workspace

Job description

ATLAS Space Operations, Inc. in Colorado is seeking a Director of Customer Solutions to drive revenue growth through proactive customer engagement, new business development, and expansion of existing accounts.

This role focuses on the commercial market and collaborates with the Senior Director to mentor and scale pipeline quickly. You will lead strategic customer engagements, tailor solutions with Software, Engineering, and Operations teams, and ensure robust opportunity records in the CRM.