Director of Customer Lifecycle & Usage Growth

Tegus, Inc.; Northern (KY); Hybrid; USD 192,000 - 235,000; Full time

Benefits offered by this job

Performance-based bonus

Equity

Job summary

AlphaSense is seeking a Senior Director of Customer Lifecycle Marketing to accelerate usage and engagement for our API-first offerings. This remote US role leads a new function, partnering with Marketing, Customer Success, Sales, Product, and Revenue Operations to drive time-to-value and long-term customer growth.

You will design scalable lifecycle programs, define metrics, and build a high-performing team to increase product adoption and consumption across enterprise customers.

Qualifications

• 10+ years in enterprise B2B SaaS marketing leading post-sale programs.
• Proven success in lifecycle strategies that drive usage/consumption.
• Experience partnering across Marketing, CS, Sales, and Product.
• Strong analytics using product and behavioral data.
• Familiarity with usage-based or consumption-based models.

Responsibilities

• Define the vision and roadmap for Customer Lifecycle Marketing.
• Establish scalable processes and success metrics.
• Build a high-performing team as the function grows.
• Design digital programs to accelerate time-to-value and usage.
• Collaborate with cross-functional teams to boost enterprise lifecycle programs.
• Measure impact with metrics like consumption-based revenue and engagement.
• Foster accountability and cross-functional alignment.

Skills

Lifecycle marketing

Post-sale marketing

Cross-functional collaboration

Data-driven decisions

Executive presence

Job description

AlphaSense is seeking a Senior Director of Customer Lifecycle Marketing to accelerate usage and engagement for our API-first offerings. This remote US role leads a new function, partnering with Marketing, Customer Success, Sales, Product, and Revenue Operations to drive time-to-value and long-term customer growth.

You will design scalable lifecycle programs, define metrics, and build a high-performing team to increase product adoption and consumption across enterprise customers.