Director of Contract Operations - Biosimilars & Specialty

Fresenius Kabi USA; Lake Zurich (IL); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Bonus plan

Medical, dental, vision

401(k) with company contribution

Job summary

Fresenius Kabi USA seeks a Director of Contract Operations to lead contracting activities for Biosimilars and Specialty products. You will guide a diverse team, optimize payer and GPO contract operations, and manage cross-functional initiatives in a matrix environment to maximize revenue and profit.

You will interact with multiple internal teams, drive proactive project execution, and mitigate contract risks. A strong background in 340B, rebates, and Model N/Agiloft is highly valued.

Qualifications

• Bachelor’s degree required; advanced degrees or certifications are a plus.
• Minimum 10+ years in the pharmaceutical industry with financial/marketing/contract/market access knowledge.
• Minimum 5 years of direct people management experience.
• In-depth knowledge of payer medical and pharmacy rebate claims invoice payment process.
• Understanding US supply chain players; willingness to learn in a high-volume department.
• Brand/Biosimilars/Biologic experience highly preferred.
• Strong written and verbal communication; content development ability.
• Proven business acumen to weigh multiple factors in decisions; strategic insights.
• Advanced Excel skills; proficient with SAP, BEX, Qlik, Veeva, Spring CM, Model N.

Responsibilities

• Lead a contracting operations team and oversee contract setup and policies.
• Negotiate contracts with National Accounts and field sales; provide operational support.
• Develop a scalable contract operations process for GPOs and payer rebates.
• Oversee invoice and rebate payment accuracy; manage 340B investigations.
• Supervise onboarding and accuracy of membership for new biopharma customers.
• Manage Model N and Agiloft implementations; develop contractual analytics.
• Identify process improvements and tools to support contract deliverables.
• Prepare ad-hoc presentations and assess contract impact.

Skills

Contract operations

Team leadership

Negotiation

Excel advanced

Cross-functional leadership

Analytics

Communication

Project management

Model N

Agiloft

Education

Bachelor’s degree

Tools

SAP

BEX

Qlik

Veeva

Spring CM

Model N

Job description

Fresenius Kabi USA seeks a Director of Contract Operations to lead contracting activities for Biosimilars and Specialty products. You will guide a diverse team, optimize payer and GPO contract operations, and manage cross-functional initiatives in a matrix environment to maximize revenue and profit.

You will interact with multiple internal teams, drive proactive project execution, and mitigate contract risks. A strong background in 340B, rebates, and Model N/Agiloft is highly valued.