Director of Conference Services

Outrigger Kona Resort Manager LLC; Kailua (HI); Presencial; USD 81.000 - 99.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Paid Holidays & Vacation

401K Retirement Plan

Discounted Hotel Rates

Training & development

Descripción de la vacante

Outrigger Kona Resort Manager LLC is seeking a seasoned Director of Conference Services to lead the catering team and drive the success of meetings, incentives, and events across the resort.

The role requires five+ years in similar leadership positions, strong English communication, and proficiency with MS Office, Delphi and Opera. Base pay starts at $90,000 with potential for higher compensation based on performance and experience.

Formación

• Five+ years as Director of Conference Services or Director of Catering in a full-service resort or hotel.
• Experience with Incentives, Meetings & Events and Weddings.
• Excellent reading, writing and oral proficiency in English.
• Strong leadership, organization and multitasking skills.
• Proficient with Microsoft Office, Delphi and Opera.

Responsabilidades

• Direct, manage, train and lead the Catering Service Manager and Coordinator.
• Maximize revenues and profitability of events and conferences.
• Establish rapport with guests pre-, during-, and post-conference.
• Coordinate with operating departments to ensure successful meetings and repeat business.

Conocimientos

Leadership

Communication

Multitasking

English proficiency

Herramientas

Microsoft Office

Delphi

Opera

Descripción del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

The Director of Conference Services directs, manages ,trains and leads the Catering Service Manager & and Coordinator to achieve the goals of the banquets budget for the resort.

Provide strong leadership, creativity, and interpersonal skills to a dynamic team.

Is accountable for the management and profitability of all aspects of the events and conferences, including maximizing revenues and profitability, controlling expenses and protecting the integrity of the guest experience.

DCS will be responsible for establishing and maintaining rapport with guests prior to, during, and post-conference, exceeding their expectations and encouraging repeat business.

Responsible for acting as a liaison between the guest and operating departments to ensure successful meetings, and to generate repeat business.

Minimum Requirements

Five years or more of experience as a Director of Conference Services or Director of Catering in a full service resort or hotel with experience in handling Incentives, Meetings & Events and Weddings.

Excellent computer skills to include Microsoft Office (Word, Excel, Outlook), Delphi and Opera. Must be organized and able to prioritize work load. Be able to multitask, problem solve and provide solutions. Excellent reading, writing and oral proficiency in English. Possess good initiative and ability to multi task in a busy work environment.

While base pay starts at $90,000, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision) Paid Holidays, Sick, Vacation and Medical Leave Retirement Plan (401K) Recognition and Award Programs Employee Assistance Program Discounted Hotel Rates And many opportunities for growth through our training and development programs!

*please note that benefits may vary depending on position or property Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE The OUTRIGGER Way It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe.

ABOUT OUTRIGGER RESORTS & HOTELS

For more than 75 years, OUTRIGGER has charted a journey of discovery - expanding from Hawai'i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to 'Come Be Here' with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program - a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER's multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®.

Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter.