Front Desk Agent - On Call

Outrigger Hotels Hawaii; Waipouli (HI); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Vacation Leave

401K Retirement Plan

Recognition programs

Employee Assistance Program

DiscountedHotel Rates

Training & Development

Job summary

Outrigger Hotels Hawaii is seeking friendly hospitality professionals to join our team in delivering the Aloha spirit across our resorts. We value cultural connection, guest service excellence and community engagement, inviting associates to grow through ongoing training and development.

We offer competitive compensation starting at $23.82 per hour, comprehensive health benefits, paid time off, a 401K retirement plan, recognition programs, employee assistance, and generous hotel-rate discounts

Responsibilities

• Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.
• Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information.
• Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.

Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Duties

Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.

Compensation and Benefits

• Base pay starts at $23.82
• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates
• And many opportunities for growth through our training and development programs!
• *please note that benefits may vary depending on position or property

Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE The OUTRIGGER Way It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe.

ABOUT OUTRIGGER RESORTS & HOTELS

For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®.

Work in a company where people truly believe in what they’re doing.