Director of Community Growth and Development

associacareers; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

associacareers in Charlotte, NC seeks a Director of Community Growth and Development to lead revenue growth and customer satisfaction. You’ll craft business plans, mentor teams, and coordinate with managers to ensure project scope and timelines are met.

The role covers North Carolina from Charlotte with frequent local travel, driving strategy to expand referral networks, and deliver measurable revenue results while maintaining strong client relationships.

Qualifications

• Bachelor’s degree required.
• 5–7 years of directly related or closely related experience.
• 3–5 years of management and/or supervisory experience.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients to enhance client retention and sales through referrals and references.
• Other duties as assigned.

Skills

Sales

Communication

Customer service

Teamwork

Conflict resolution

Time management

Detail oriented

Self-motivated

Leadership

Education

Bachelor’s degree

Job description

Job Description

The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. The Director of Community Growth and Development will oversee creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with otherbusiness developmentstaff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress ofbusiness development.

Territory Coverage

North Carolina, out of Charlotte, NC area

Travel

Frequent Local travel.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects throughstrategic salesstrategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhanceclient retentionand newsalesthrough referrals and references.
• Other duties as assigned.

Requirements

Knowledge and Skills:

• Strong background inSales, preferably in HOA & Condos
• Professionalcommunication skills(phone, interpersonal, written, verbal, etc.).
• Professionalcustomer serviceskills.
• Self-motivated, proactive,detail orientedand a team player.
• Knowledgeofconflict resolutiontechniques at an expert level.
• Time managementand time critical prioritization skills.
• Bachelor’s degree Required
• 5 -- 7 years of directly related or closely related experience
• 3 -- 5 years of Management and/or Supervisory experience