Director of Community Growth and Development

Associa; Gaithersburg (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

Associa, based in Gaithersburg, MD, seeks a Director of Community Growth and Development to lead revenue growth and client satisfaction initiatives. You will partner with sales and operations to define scope, set timelines, and deliver business solutions that expand revenue and strengthen brand loyalty.

This role requires strategic thinking, excellent communication, and a track record in residential HOA markets, with strong leadership and time-management skills to drive cross-functional projects

Qualifications

• 3+ years of business development/sales experience required.
• Experience in residential HOA industries or contractors/partners preferred.
• Professional communication skills (phone, interpersonal, written, verbal).
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and prioritization skills.

Responsibilities

• Identify and develop new and existing referral sources to build successful referral relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients to enhance retention and drive new sales through referrals.
• Other duties as assigned.

Skills

Business development

Sales

Communication

Job description

Director of Community Growth and Development

#27181

Gaithersburg, Maryland, United States

Location

Gaithersburg , Maryland , United States

Job Description

TheDirector of Community Growth and Development is responsible for managing expectations and developingbusiness solutions for their organizations. They are in charge of creating effective business plans togenerate more revenue, increase brand loyalty, and improve customer satisfaction. Some of theirmain duties include brainstorming with other business development staff to define the scope of theproject, review requirements, and approve timeframes. They work well with other companymanagers to oversee the progress of business development.

Job Duties and Responsibilities

• Identify and develop new and existing referral sources to develop successful referringrelationships.
• Actively identify and generate prospects through strategic sales strategies focusing oncustomers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retentionand new sales through referrals and references.
• Other duties as assigned.

Requirements

• 3+ years of business development / sales experience is required.
• Experience selling in the residential and HOA industries, or residential contractors and vendor partners, is highly preferred.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.

#LI-PK1

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.