Director of Community Association Management

Associa; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Associa in Dallas, Texas seeks a Director of Community Association Management to lead and align teams with our mission, delivering exceptional service to residents and Boards. You will oversee staff planning, client retention, financial guidance, and project scope development while mentoring managers and conducting Board meetings to advance governance and quality control.

Ideal candidates bring strategic vision, strong leadership, and a proven ability to drive results in a multi-site community

Qualifications

• Experience leading teams in community management or similar.
• Strong financial and operational oversight abilities.
• Proven ability to drive client satisfaction and retention.
• Excellent communication and leadership skills.

Responsibilities

• Align team with company mission and values.
• Responsible for client retention and satisfaction.
• Oversee staff planning, decision-making, facilitation and process improvement.
• Provide regular feedback, develop subordinates’ skills and growth.
• Delegate assignments, empower independence, set expectations and monitor progress.
• Advise on financial strategies and decisions for clients and team.
• Review assets, liabilities and overall financial conditions.
• Effectively manage teams.
• Develop RFPs and scopes of works for projects.
• Assist Board of Directors with action items and to-dos.
• Attend and conduct Board meetings.
• Quality control supervision over manager activities.

Skills

Strategic thinking

Visionary leadership

Motivating workforce

Relationship building

Management and delegation

Decision-making

PR and presentation skills

Multi-faceted business understanding

Negotiation skills

Creative problem solving

Financial acumen

5-star customer service

Analytical thinking

Excel proficiency

Written and verbal communication

Job description

Director of Community Association Management

#27415

State

Texas

Country

United States

Job Description

Align team with company mission and values.

• Responsible for client retention and satisfaction.
• Responsible for staff planning, decision-making, facilitating and process improvement.
• Provides regular performance feedback, develops subordinates’ skills and encourages growth.
• Delegates work assignments, gives authority to work independently, sets expectations and monitors delegatedactivities.
• Advise team members and clients on financial strategies and other financial decisions
• Ability to review and assess clients' assets, liabilities and overall financial conditions
• Ability to effectively manage teams
• Develop RFP and Scope of works for projects
• Assist Board of Directors with action items and to do-lists
• Attend and Conduct Board of Director meetings
• Quality control supervision over all manager activities

Requirements

EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:

• 4-6 years’ experience managing single-family communities and condominium associations
• Strategic thinking and visionary leadership
• Ability to motivate a workforce
• Ability to build and maintain relationships
• Effective management and delegation
• Effective decision-making skills
• PR and Presentation skills
• Understand a multi-faceted business operation
• Negotiation skills
• Creative problem solving and conflict resolution
• Strong financial acumen
• Ability to deliver 5-star customer service to the Board and the residents
• Strong analytical and critical thinking skills
• Must be proficient with Microsoft Excel
• Excellent written and verbal communication skills

EEO is the Law