Director of Communication

World Resources Institute; San Francisco (CA); Hybrid; USD 125,000 - 155,000; Full time

Job summary

A leading nonprofit organization is seeking a Director of Communications to lead strategic communication initiatives. The role focuses on developing brand messaging, managing a writing team, and effectively communicating with diverse audiences to amplify the organization's mission of supporting skilled immigrants and refugees. Applicants must possess strong writing, managerial, and digital marketing skills, with a minimum of five years' experience in a leadership role.

Benefits

Paid time off policy

Medical/dental/vision insurance

Life insurance

Retirement plan with employer match

Hybrid or remote work schedule

Qualifications

• Minimum of 5 years in communications, preferably nonprofit.
• Strong proficiency in content creation and digital marketing.
• Experience in mentoring a communications team.

Responsibilities

• Oversee editorial strategy and content consistency across channels.
• Lead PR strategy and manage crisis communications.
• Supervise a team and collaborate with departments to meet goals.

Skills

Exceptional writing skills

Editing

Storytelling

Media relations

Crisis communications

Project management

Digital marketing

Social media management

Content creation

Education

Bachelor’s degree in a related field

Job description

Title: Director of Communications
Department: Marketing & Communications
Reports to: Chief Marketing & Communications Officer


About the Organization

Over the last two decades, Upwardly Global has supported thousands of immigrant and refugee professionals in transitioning from poverty or exclusion to quality, thriving-wage careers through its customized coaching program and comprehensive approach to integrating skilled immigrants into the US job market. Upwardly Global is a data-driven, innovative organization with a bold vision and a fearless spirit operating out of four major US markets and providing remote services to several parts of the country. It is unwavering in its commitment to a diverse and inclusive culture where every voice matters.

Position Overview

Upwardly Global is seeking an experienced non-profit communications leader with expertise in public relations and editorial strategy, along with strong writing skills. You will develop our brand voice and messaging framework tailored to different audiences. And, you will craft compelling stories and key messages to support fundraising, brand communications, narrative change and media outreach.

This role requires a hands-on approach, with the ability to write everything from long-form blog content to engaging calls-to-action. You will lead and mentor an in-house writing team while collaborating closely with the Director of Digital Marketing to drive audience engagement and action.


Key Responsibilities:

a) Strategy:

• Oversee our external editorial strategy to ensure we have compelling and engaging communications products in support of our program, fundraising and policy goals.
• Develop and maintain our content strategy to ensure brand consistency across social media, email marketing and website content in close partnership with the Director of Digital Marketing.
• Lead our PR strategy and crisis communications with the support of an external PR firm.
• Lead our thought leadership strategy and support spokespeople in public engagements.
• Drive a creative, multichannel approach to storytelling, including writing scripts for videos.

b) Writing:

• Co-lead the development and use of audience personas.
• Write, edit and commission reports, blog posts, social content, speeches and marketing materials.
• Craft compelling stories and key messages that resonate with donors, partners, jobseekers and policymakers.

c) Leadership & Management

• Oversee the story development process and the implementation of a story bank.
• Collaborate with other departments to ensure organizational goals are met through strategic communications.
• Supervise and mentor a team of three staff and external consultants.
• Track and analyze channel metrics with the Director of Digital Marketing to measure effectiveness and improve strategies.

Skills & Experience:

• Bachelor’s degree in a related field.
• Minimum of 5 years of leadership experience in communications, preferably in the nonprofit sector.
• A passion for our mission and changing the perception of immigrants, refugees and asylum seekers in the U.S. and furthering immigrant workforce inclusion.
• Exceptional writing, editing, and storytelling skills for different audiences.
• Proven experience with media relations and crisis communications.
• Strong interpersonal and project management skills, with the ability to handle multiple stakeholders and priorities simultaneously.
• Experience in mentoring a team of communicators and fostering a collaborative team environment.
• Strong proficiency in digital marketing, social media management, and content creation.

Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Upwardly Global's total compensation package for employees. Benefits include paid time off policy, hybrid or remote work schedule, medical/dental/vision insurance, short-term disability insurance, life insurance and retirement plan with employer match.

Salary Range:

• Central Region: $125,000 - $145,000 USD per year
• Western/Eastern Region: $135,000 - $155,000 USD per year

We’re proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. Come join us and help us make a real difference in the lives of skilled immigrants and their families, and influence substantive cultural shifts in the workforce.

* Potential candidates will receive an email with a request to provide at least four writing samples showing various content types. Examples could include a press release, a messaging strategy document, blog post, report, etc.

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Upwardly Global is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.