Director of Clinical Operations (Fully Remote)

Dearest Care; United States; A distancia; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Dearest Care is hiring a Senior Clinical Operations Lead to own end-to-end quality for a remote clinical team. You will define metrics, monitoring, and coaching systems to drive performance and reliability.

You will lead advocates, nurses, and coordinators through team leads and partner with product/engineering on AI-enabled workflows to ensure compliance and high-quality outcomes for Medicare patients.

Formación

• 5+ years clinical operations experience.
• 3+ years leading managers.

Responsabilidades

• Own quality end-to-end for a remote clinical team.
• Define metrics, monitoring, and coaching systems.
• Lead advocates, nurses, and coordinators through team leads.
• Partner with product/engineering on AI and workflow quality.

Conocimientos

Team leadership

Clinical operations

Stakeholder management

Data-driven decision making

Herramientas

SQL

BI dashboards

Descripción del empleo

• Own quality end-to-end for a remote clinical team.
• Define metrics, monitoring, and coaching systems.

Key Responsibilities:

• Lead advocates, nurses, and coordinators through team leads.
• Partner with product/engineering on AI and workflow quality.

About You:

• 5+ years clinical operations, 3+ leading managers.
• SQL/BI fluent, AI-native, HIPAA-savvy.

Dearest Care

Dearest Care combines smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. It is a Series A company backed by top-tier investors, operating with a lean, impact-driven team and a culture of conscious leadership and rapid execution.