Hands-On COO for AI-Powered Healthcare Ops

Dearest Care; United States; Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

High equity opportunities

Flexible remote working environment

Job summary

Dearest Care is looking for a Chief Operating Officer (COO) to oversee operations in a fast-growing healthcare company. This role focuses on ensuring exceptional patient and customer experiences while optimizing operational efficiency. Candidates should have over 7 years of experience in healthcare operations, strong communication skills, and a data-driven approach.

The position is remote with leadership meetings held in San Francisco 1-2 times a month. Competitive salary and equity are part of the package as the company rapidly scales.

Qualifications

• Proven experience in operational management in healthcare.
• Strong understanding of credentialing and payer enrollment.
• Ability to thrive in high-ambiguity environments.

Responsibilities

• Own end-to-end gross margin and drive operational efficiency.
• Coordinate across multiple teams to resolve operational bottlenecks.
• Monitor patient experience and ensure high-quality service delivery.

Skills

Operational management

Data-driven decision making

Experience with Medicare/Medicaid

Effective communication

Problem-solving

Education

7+ years in healthcare operations at a startup, clinic, or provider network

Job description

Dearest Care is looking for a Chief Operating Officer (COO) to oversee operations in a fast-growing healthcare company. This role focuses on ensuring exceptional patient and customer experiences while optimizing operational efficiency. Candidates should have over 7 years of experience in healthcare operations, strong communication skills, and a data-driven approach.

The position is remote with leadership meetings held in San Francisco 1-2 times a month. Competitive salary and equity are part of the package as the company rapidly scales.