Associate Director, Business Operations & Strategy (Fully Remote)

Spring Health; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Spring Health is seeking a senior operations leader to own P&L mechanics and translate unit economics into scalable growth strategies. You will partner with clinical, product, marketing, and operations leaders to set roadmaps and drive execution, while building capacity models to keep teams proactively resourced for scale.

Ideal candidates bring 8+ years in business operations/strategy at high-growth startups, mastery of P&L management and gross margin drivers, and proven people leadership

Qualifications

• 8+ years in business operations, strategy, or consulting, including high-growth startup experience.
• Mastery of P&L management, unit economics, and gross margin drivers.
• Proven cross-functional leadership and people management experience.

Responsibilities

• Own P&L mechanics and financial drivers for Specialty Care, translating unit economics into actionable growth strategies.
• Partner closely with clinical, product, marketing, and operations leadership to set roadmaps and drive execution.
• Manage clinical operations functions and build capacity models to keep teams proactively resourced ahead of scale.

Skills

P&L management

Unit economics

Gross margin drivers

Cross-functional leadership

People management

Job description

• Own P&L mechanics and financial drivers for Specialty Care, translating unit economics into actionable growth strategies.
• Partner closely with clinical, product, marketing, and operations leadership to set roadmaps and drive execution.
• Manage clinical operations functions and build capacity models to keep teams proactively resourced ahead of scale.

What Success Looks Like:

• Clear visibility into P&L levers, sustainable revenue growth, and margin expansion.
• Strong cross-functional partnerships enabling flawless roadmap execution.
• AI-native workflows delivering measurable improvements in velocity, quality, and decision-making leverage.

What You'll Bring:

• 8+ years in business operations, strategy, or consulting, including high-growth startup experience.
• Mastery of P&L management, unit economics, and gross margin drivers.
• Proven cross-functional leadership and people management experience.

Spring Health

Spring Health is a global mental health company on a mission to eliminate barriers to mental health through an AI-native platform. It serves over 170 million people worldwide and fosters a culture of innovation, inclusion, and AI fluency.