Director of Clinical Applications & AI Enablement

Behavioral Health Network, Inc.

Worcester (MA)

On-site

USD 125,000 - 155,000

Full time

14 days+
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Job summary

Behavioral Health Network seeks a Director of Clinical Application Services to lead its clinical technology ecosystem. You will manage the EHR portfolio, governance, and vendor relationships while guiding AI-enabled documentation and workflows across BHN’s programs.

Reporting to the VP of IS&T, you will build a high-performing team of professionals, align projects with regulatory requirements, and drive improvements in reliability, usability, and care delivery across Massachusetts.

Qualifications

  • Seven+ years in healthcare applications or clinical technology leadership.
  • Five+ years of people leadership supervising technical staff.
  • Experience leading an EHR in a complex setting with HIPAA knowledge.
  • Strong communication and cross-functional partnership skills.
  • Experience with behavioral health workflows and Medicaid/Medicare knowledge.

Responsibilities

  • Define strategy and roadmaps for BHN's clinical app portfolio.
  • Own the EHR ecosystem; manage configuration, documentation, and training.
  • Collaborate with clinical, operations, data, finance, IT, compliance.
  • Oversee vendor relationships and performance metrics.
  • Govern AI-enabled tools with privacy and compliance.
  • Develop the team and report to executives on risks and investments.

Skills

Healthcare leadership
EHR operations
Governance
Vendor management
Change management

Education

Bachelor's degree in Information Systems, Health Informatics, Healthcare or Business Administration

Tools

Qualifacts/CareLogic
Methasoft/MethodOne
EHR configuration tools

Job description

Behavioral Health Network seeks a Director of Clinical Application Services to lead its clinical technology ecosystem. You will manage the EHR portfolio, governance, and vendor relationships while guiding AI-enabled documentation and workflows across BHN’s programs.

Reporting to the VP of IS&T, you will build a high-performing team of professionals, align projects with regulatory requirements, and drive improvements in reliability, usability, and care delivery across Massachusetts.

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