Nurse Care Manager

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Holidays

Mileage reimbursement

Flexible role

Community-based care

Job summary

Behavioral Health Network is seeking a licensed RN to serve as clinical lead within an interdisciplinary care team. You will guide treatment, perform comprehensive assessments, and support individuals with complex health needs in community settings.

The role emphasizes care coordination, medication reconciliation, and addressing social determinants of health to improve outcomes for vulnerable populations.

Qualifications

• Registered Nurse (RN) licensure required.
• Minimum 2 years of healthcare or human services experience.
• Experience with behavioral health, substance use, care management, or community health strongly preferred.
• Proficiency with electronic health records and standard computer systems.
• Strong clinical assessment and care coordination skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Serve as the clinical lead within an interdisciplinary care team, helping guide treatment and care coordination.
• Conduct comprehensive medical and behavioral health assessments.
• Provide ongoing medical monitoring and clinical support for individuals with complex health needs.
• Develop person-centered care plans that reflect the goals and needs of each individual served.
• Coordinate care with primary care providers, psychiatrists, specialists, hospitals, and community agencies.
• Support individuals after hospitalizations, emergency department visits, detox stays, or other inpatient care.
• Provide medication reconciliation, education, and adherence support.
• Address social determinants of health such as housing, transportation, food access, and barriers to care.
• Lead interdisciplinary care team meetings to ensure coordinated treatment planning.
• Provide crisis support and stabilization interventions when needed.
• Conduct outreach visits in homes, hospitals, shelters, clinics, and other community locations.
• Help individuals transition from higher levels of care back into stable community living

Skills

Clinical assessment

Care coordination

EHR proficiency

Communication skills

Driver's license

Education

Bachelor's Degree preferred

Tools

Electronic Health Records (EHR)

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are proud to be a mission-driven, values-based organization and a Certified Great Place to Work.

What You’ll Do

• Serve as the clinical lead within an interdisciplinary care team, helping guide treatment and care coordination
• Conduct comprehensive medical and behavioral health assessments
• Provide ongoing medical monitoring and clinical support for individuals with complex health needs
• Develop person-centered care plans that reflect the goals and needs of each individual served
• Coordinate care with primary care providers, psychiatrists, specialists, hospitals, and community agencies
• Support individuals after hospitalizations, emergency department visits, detox stays, or other inpatient care
• Provide medication reconciliation, education, and adherence support
• Address social determinants of health such as housing, transportation, food access, and barriers to care
• Lead interdisciplinary care team meetings to ensure coordinated treatment planning
• Provide crisis support and stabilization interventions when needed
• Conduct outreach visits in homes, hospitals, shelters, clinics, and other community locations
• Help individuals transition from higher levels of care back into stable community living

Who You Are

• Registered Nurse (RN) licensure required
• Bachelor’s Degree preferred
• Minimum 2 years of healthcare or human services experience required
• Experience with behavioral health, substance use, care management, or community health strongly preferred
• Passionate about community-based care and improving health outcomes for vulnerable populations
• Strong clinical assessment and care coordination skills
• Excellent communication and relationship-building abilities
• Proficiency with electronic health records and standard computer systems
• Valid Massachusetts driver’s license and reliable vehicle required
• Vehicle must be registered and inspected in accordance with 540 CMR 4.00

What We Offer

• Competitive salary based on experience
• Comprehensive benefits including health, dental, vision, and (403b) retirement plan.
• Generous paid time off and holidays
• Mileage reimbursement for community-based travel
• A flexible role with independent and community-based work
• Manageable caseloads that allow you to provide meaningful, relationship-based care
• Career growth with one in three positions filled internally through promotions
• Ongoing clinical supervision, training, and professional development
• A supportive interdisciplinary team environment
• Recognition as both a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.