Director of Client Services — AI-Driven Growth Leader

#twiceasnice Recruiting; Toledo (OH); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Quarterly Bonus

Job summary

A leading recruiting firm in Ohio is seeking an experienced Director of Client Services to lead their Client Services team. This role includes managing relationships with high-profile clients, enhancing service delivery, and driving revenue growth. The ideal candidate has a proven track record in client services and is familiar with AI tools. Competitive compensation and a hybrid work model are offered.

Qualifications

• Minimum of 7 years’ leadership experience in client services required.
• Demonstrated success in building and leading high-performing teams required.
• Exceptional executive presence with outstanding communication and presentation skills required.
• Highly tech-savvy and familiar with modern platforms required.

Responsibilities

• Lead and develop a high-performing team of Client Service Managers.
• Ensure KPIs are met across revenue, retention, and satisfaction.
• Strengthen client relationships and identify growth opportunities.
• Analyze client data to uncover insights and prove ROI.

Skills

Leadership experience in client services

Building high-performing teams

Communication skills

Tech-savvy with AI tools

Job description

A leading recruiting firm in Ohio is seeking an experienced Director of Client Services to lead their Client Services team. This role includes managing relationships with high-profile clients, enhancing service delivery, and driving revenue growth. The ideal candidate has a proven track record in client services and is familiar with AI tools. Competitive compensation and a hybrid work model are offered.