Director of Client Services

Vibe Talent

San Francisco (CA)

Hybrid

USD 250,000 - 350,000

Full time

14 days+

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Benefits offered by this job

Annual Bonus
High autonomy in role

Job summary

A cloud-focused technology consulting organization is seeking a Director of Delivery and Client Services in the San Francisco Bay Area. This role demands expertise in overseeing client relationships and leading transformation initiatives in a fast-paced environment. Candidates should have a strong background in technology consulting, particularly in cloud services, and excel at managing multi-workstream projects. The ideal applicant will communicate effectively with executive stakeholders and ensure delivery quality across various programs. Competitive salary plus annual bonus offered.

Qualifications

  • 8+ years in technology consulting or cloud consulting delivery.
  • Proven success leading enterprise-scale transformation programs.
  • Strong background in consulting firms or high-growth professional services.

Responsibilities

  • Serve as the executive partner to enterprise clients.
  • Lead complex digital transformation initiatives.
  • Monitor client satisfaction and delivery quality.

Skills

Technology consulting
Digital transformation leadership
Executive stakeholder management
Cloud consulting delivery
Communication skills

Job description

Director of Delivery and Client Services: Hi-Tech (Digital Transformation | Cloud Consulting)

Vibe Talent has been exclusively retained by a rapidly growing, cloud-focused technology consulting organization to hire a Director of Client Services to serve as its Client lead for Delivery and Expansion in the Bay Area. This high‑impact leadership role is responsible for overseeing enterprise client relationships, leading digital transformation initiatives, and ensuring successful delivery across multi‑work‑stream programs in the Hi‑Tech arena.

Base pay range

$250,000.00/yr - $350,000.00/yr

Additional compensation types

Annual Bonus

About the Opportunity

This role is ideal for someone who thrives at the intersection of consulting, cloud technology, digital modernization, and executive client management. You’ll shape strategy, influence outcomes, and lead teams delivering innovative transformation programs for large, tech‑forward organizations.

What You’ll Do
  • Serve as the executive partner to enterprise clients, ensuring long‑term success and program delivery excellence
  • Lead complex digital transformation, cloud modernization, and engineering‑driven initiatives
  • Manage cross‑functional consulting and technical teams across multiple workstreams
  • Drive account expansion opportunities, including new initiatives, upsell, and strategic program growth
  • Own client satisfaction, delivery quality, and overall engagement health metrics
  • Collaborate with senior leadership on service strategy, delivery frameworks, and continuous improvement
  • Represent the organization as a trusted advisor in technical and business transformation discussions
What We’re Looking For
  • 8+ years in technology consulting, digital transformation leadership, or cloud consulting delivery leading complex work‑streams while growing client relationships through outcome‑based consulting
  • Proven success leading enterprise‑scale transformation programs (cloud, software modernization, engineering, data, or platform initiatives)
  • Strong background working within consulting firms, cloud consultancies, or high‑growth professional services environments
  • Experience overseeing multi‑workstream project teams and delivering high‑impact technology programs
  • Exceptional communication and executive stakeholder management skills
  • Ability to translate technical concepts into business value and strategic outcomes
  • Based in the San Francisco Bay Area or able to operate locally in a hybrid capacity
Why This Role Is Compelling
  • High autonomy and ownership over enterprise‑scale client programs
  • Opportunity to shape delivery strategy within a modern, cloud‑native consulting environment with the most prestigious of client bases
  • Work directly with senior leadership on innovation, client strategy, and service evolution
  • Rapidly growing organization with a strong culture of excellence, transformation, and outcome‑driven consulting
Seniority level

Director

Employment type

Full‑time

Job function

Information Technology and Sales

Industries

IT Services and IT Consulting and Business Consulting and Services

Location

San Francisco Bay Area

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