Director of Client Engagement

Talent; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Talent is seeking a Director of Client Engagement to own high-profile relationships and oversee onboarding and data programs. The role is fully remote across the United States and focuses on executive-level engagement, project delivery, and relationship management.

You will coordinate with internal teams to ensure successful delivery and maintain exceptional client experiences, without sales targets or revenue responsibilities.

Qualifications

• 6+ years in client engagement or related field.
• Experience managing multi-stakeholder client engagements end-to-end.
• Excellent communication and interpersonal skills with senior execs.
• Strong organizational and project management abilities.

Responsibilities

• Serve as primary contact for senior stakeholders including private equity partners and executives.
• Lead client onboarding from kickoff to delivery.
• Independently manage multiple concurrent client engagements.
• Collaborate with internal CS, Data, Product, and Account teams to ensure delivery.

Skills

Client engagement leadership

Executive communication

Project management

Stakeholder management

Job description

We're partnering with an innovative, high-growth technology and data solutions company that works with some of the world's leading private equity firms and investment organizations.

The company provides sophisticated data and analytics solutions that help investment firms and their portfolio companies make critical decisions around executive talent, compensation, and organizational strategy.

They're seeking a Director of Client Engagement to take ownership of high-profile client relationships, oversee complex onboarding and data collection programs, and ensure a seamless experience for senior stakeholders.

This is an exciting opportunity for a polished, highly organized professional who enjoys managing executive-level relationships, coordinating multiple projects, and driving operational excellence.

Unlike traditional Customer Success positions, this role has no sales targets, renewals, or commercial responsibilities. The focus is entirely on client engagement, project delivery, and relationship management.

Key Responsibilities

• Client Engagement & Relationship Management: Serve as the primary point of contact for senior stakeholders, including private equity partners, CEOs, CFOs, and other C-suite executives.
• Client Onboarding: Lead client kickoff meetings following the sales process, establish clear expectations, and oversee onboarding from initial engagement through successful delivery.
• Project Management: Independently manage multiple concurrent client engagements, ensuring timelines, deliverables, and stakeholder expectations are met.
• Cross-Functional Collaboration: Partner with internal Customer Success, Data, Product, and Account Executive teams to ensure smooth client delivery.

What We're Looking For

• 6+ years of experience in client engagement, client services, project management, professional services, or a related field.
• Demonstrated experience managing complex, multi-stakeholder client engagements from initiation through delivery.
• Exceptional communication and interpersonal skills, with the confidence to engage senior executives and high-level decision-makers.
• Strong organizational and project management capabilities, with the ability to balance competing priorities and deadlines.

Highly Desirable Experience

• executive search, expert networks, management consulting, professional services, or client-facing research and data platforms.
• Experience working with private equity firms, investment organizations, or senior corporate executives.
• Familiarity with executive compensation, benchmarking, or financial data.
• Experience developing client engagement processes or improving operational workflows.

Why Consider This Opportunity?

• Fully Remote: Work from anywhere in the United States, ideally aligned with Eastern Time business hours.
• Executive-Level Exposure: Build relationships with senior decision-makers at some of the world's most prominent investment firms.
• No Sales Responsibilities: Focus on delivering an exceptional client experience without the pressure of sales quotas, renewals, or revenue targets.
• High Ownership & Autonomy: Take responsibility for complex engagements and play an integral role in shaping client engagement processes.
• Career Growth: Join a growing organization with opportunities to expand your responsibilities and potentially progress into team leadership.

This opportunity would suit an experienced client engagement or professional services professional who enjoys building relationships, managing complex projects, and working directly with senior executives in a dynamic, high-growth environment.